As news outlets create headlines such as "A Cloud & A Prayer," "The Cloud Is the Computer," and "Leveraging Clouds to Make You More Efficient," many readers have been left with cloud confusion. Many definitions exist for cloud computing, and a uniform definition is hard to find. In its most basic form, cloud…

It is easy for a library systems administrator to sometimes feel quite overwhelmed by the responsibilities of the job. Keeping a network running smoothly is a challenge in itself, but they must also be concerned with protecting the network from the many threats that exist. Constant vigilance is necessary to guard against electronic attacks…

Wireless hotspots are popping up in local coffee shops everywhere. Anyone with a wireless-ready laptop or PDA can surf the Internet at one of these hotspots. The same is now true for all 32 branches of the Orange County Public Library (OCPL) in California. Though many public library systems are moving toward wireless access, most require patrons…

When I first realized I'd been hacked, I thought, 'Oh, my God, they really did it!" While trying to recover from the shock, I had to call the supervisors of the departments with services affected by the loss of the library's server. In a seemingly calm voice, I told them one by one, "Sorry to let you know, our server is down; it has been hacked…

By providing the public with online computing facilities, librarians make available a world of information resources beyond their traditional print materials. Internet-connected computers in libraries greatly enhance the opportunity for patrons to enjoy the benefits of the digital age. Unfortunately, as hackers become more sophisticated and…

Asmall library's essential technical problem is that it has to chart a course through the technology shoals without a navigator on board. Small libraries in small towns often have a very low level of technical skill on staff. Furthermore, obtaining skilled technical support can frequently be pretty expensive. Even when one is available, a clever…

An effective systems librarian must understand security vulnerabilities and be proactive in preventing problems. Specifics of future attacks or security challenges cannot possibly be anticipated, but this paper suggests some simple measures that can be taken to make attacks less likely to occur: program the operating system to get automatic…

What would technological librarians like to see in the next generation of Integrated Library Systems (ILS)? This question was asked of several well- known library technology experts, and their responses are presented in this article. Survey respondents expressed a clear desire for the following features and functionality: (1) Direct, read-only…

Although some people feel that there should be no expectation of privacy in a library because it is a public place, the debate on the library's obligation to protect patron privacy continues. Despite the media attention given to some notorious breaches of privacy (for example, the hacking of Paris Hilton's electronic address book), and the…

Every place has it--coffee shops, bookstores, universities ... and now libraries are offering wireless Internet access too. At the Waterford Township Public Library (Waterford, Michigan), Andrew Mutch created a wide-open wireless network using Public IP open source software. About 20 miles away, at the Novi Public Library (Novi, Michigan), Karen…

The author of this column describes several instances in which secure data on computers were compromised. In each of these instances, a different route was involved in gaining access to the secure data--one by office-based theft, one by hacking, and one by burglary. Is is proposed that the most difficult factor to guarantee in the protection of…

Securing public access workstations should be a significant part of any library's network and information-security strategy because of the sensitive information patrons enter on these workstations. As the IT manager for the Johnson County Library in Kansas City, Kan., this author is challenged to make sure that thousands of patrons get the access…

Explains how to keep library systems healthy and functioning by taking sensible security measures. Examines why hackers would target library systems and how library systems are compromised. Describes tools that can help, including: firewalls; antivirus software; alarms; network analysis tools; and encryption. Identifies several strategies for…

Describes spyware, discusses how it gets on a computer. Explains how spyware can be useful for parents, employers, and libraries. Discusses how spyware is more often used for others' gain or for surveillance without notification, how it can go undetected, and how libraries can help keep computers and patrons protected from remote installation of…

Reviews the Internet and intranets, private communications networks within organizations. Examines extranets (organization's intranet offering password-protected external customer and supplier access to selected portions of its intranet) highlighting the viewpoint of librarians. Discusses extranet issues (security, access, user satisfaction),…