This article enumerates factors which created demand for fee-based information service (commercial databases, competition for proprietary information in business world, effectiveness of librarians) and relates experiences at two public libraries. Sources of business, value of advertising, techniques of selling, and hiring and deployment of staff…

Examines the three components of bibliotherapy (group discussion, literature, and the trained leader) and the role of reading therapy in the provision of library services to handicapped persons. Fourteen sources are cited. (FM)

Discusses the advantages and limitations of market segmentation as strategy for the marketing of information services made available by nonprofit organizations, particularly libraries. Market segmentation is defined, a market grid for libraries is described, and the segmentation of information services is outlined. A 16-item reference list is…

Describes legislation and building design criteria related to architectural accessibility for the handicapped; the National Center for a Barrier Free Environment; library programs and services for the disabled; and the role of rehabilitation librarians. A bibliography lists more than 70 books, journals, and newsletters. (FM)

Profile of a regional and subject oriented library networking experience in New Jersey focuses on the function of the Art Department of the Newark Public Library. Resource and reference services, categories of reference questions, interlibrary loans, photocopy service, and additional services are highlighted. Six sources are given. (EJS)

Identifies interacting principles of theory of library service and indicates nature of library policies, activities, and professional values upon which implementation of principles rests. Library users ("worthy" and "needy"), hierarchy of service functions (stimulation, guidance, instruction, information services, access,…

Profile of fee-based information services offered by the Information Exchange Center of Georgia Institute of Technology notes history and background, document delivery to commercial clients and on-campus faculty, online and manual literature searching, staff, cost analysis, fee schedule, operating methods, client relations, marketing, and current…

This profile of INFORM, the fee-based service offered by Minneapolis Public Library and Information Center, highlights its background, online search services and frequently used databases, major planning considerations (equipment, user aids, choice of vendor, training), internal operations (billing, purchasing items for clients), marketing, and…

Describes the program packages project of the Baltimore County Public Library that was developed to meet the informational and entertainment needs of organized groups of older adults. Topics of completed packages are listed, and the instructions, discussion questions, activity suggestions, and resources of its package on aging are included. (JD)

Develops the concept of "coordinated service delivery" in relation to the public library and describes several successful library-agency liaisons, including the bicentennial project, Operation Independence. (JD)

Relates experiences of Center of Business Research (CBR) in C. W. Post Center, Long Island University, as practical demonstration of performing business service in an academic library setting. Changing role of librarians, background of CBR, CBR's commitment, CBR corporate membership, administration of fee-based services, and membership revenue are…

Collection development practices at the Center for Business Research (CBR), C. W. Post Center, Long Island University are enumerated in three areas: time (a tripartite system involving three librarians); treasure (financial resources); and talent (professional networking). A 60-item annotated bibliography of collection development tools and 11…

Sketches the role of computerized library networking in the electronic library of the future and discusses briefly the likely effects of changes in methods of communication on the various social systems in which libraries interact. Accompanying the text are four figures and a 13-item reference list. (Author/JL)

Nine articles in this issue cover topics currently being discussed in serials librarianship: historical development, impact of technology, relationship of librarians and publishers of serials, collection development, management of serials automation, serials conversion, automated serials control, MARC format for holdings and locations, a union…

Describes linkages, i.e., the telecommunications systems which permit the transfer of information over distances and serve as a link between different electronic technologies. Basic telecommunications technology is reviewed, the regulation of telecommunications is discussed, and low, high, and medium technology applications in libraries are…