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Hoye, Robert E.; Costanza, John J. – Education, 1984
Describes University Hospital's (Louisville, Kentucky), implementation and evaluation of a Consumer Oriented Relations Education program to re-conceptualize relationships between "patients as consumers" and staff, translate objectives of excellent patient care into consumer-oriented attitudes, reduce dissatisfaction and increase…
Descriptors: Accountability, Consumer Economics, Consumer Protection, Health Services

Zorn, Robert L. – Education, 1983
Describes a comprehensive program utilizing pull-out programs, enrichment, and individualized mentorship contracts for gifted/talented students, grades 1-12, in Poland School District (Ohio). Participant selection factors include parent nominations, teacher recommendations, achievement test scores, peer identification, and self-evaluation.…
Descriptors: Admission Criteria, Creative Thinking, Curriculum Development, Educational Philosophy