Identifies six critical success factors to rethink performance improvement following the terrorist attacks of September 11. Topics include moving out of traditional paradigms to use wider boundaries for planning and continuous improvement; focusing on end results; levels of planning; ideal visions; preparing clear, measurable objectives; and…

Discussion of instructional design strategies focuses on principles to create faster, cheaper, and better strategies by using unconventional methods. Presents six case studies that show how training objectives were met and discusses basic principles of training design activities compared to traditional instructional systems design, including a…

Discusses the development of computer-managed instruction (CMI) and possible changes for the future. Topics addressed include the management function; the current tutorial method that focuses on verbal learning; a closer relationship to performance and practice; resolving conflicting goals in computer-based training; and the psychology of…