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Evaluation Practice | 2 |
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Reports - Descriptive | 2 |
Reports - Evaluative | 1 |
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Molnar, Jack; Stup, Brenda – Evaluation Practice, 1994
This article describes an ongoing survey that illustrates how evaluators, working with program managers, have effectively used client-based data to monitor performance in the Social Security Administration. The value of client-based data outweighs the limitations and problems collecting it. Customer perceptions are a critical barometer of quality.…
Descriptors: Data Collection, Delivery Systems, Evaluation Methods, Evaluation Problems

Barrick, Christina B.; Cogliano, Janet F. – Evaluation Practice, 1993
The efforts of a committee to involve stakeholders, faculty in a department of nursing, in a program evaluation for accreditation, are described. Experiences over a five-year period are described, with an emphasis on strategies that fostered success. Implications for other educational evaluations are reviewed. (SLD)
Descriptors: Accountability, Accreditation (Institutions), Case Studies, College Faculty