Explains zetetics which involve theories of research and epistemology and discusses its relevance to library science. Topics include library literacy, and the use of an information matrix to help library patrons understand what information they have and what they need to find. (Author/LRW)

Provides guidelines for designing Web sites: identify audience and information needs; make addresses easy to type and remember; consider audience software; keep files short and images to a minimum; categorize information for clarity; use clear contents statements; provide a mix of original documents and others located elsewhere; provide mechanisms…