The board of Fiserv (an investment management company) has already decided to close the business no matter what. Agile Financials has agreed to buyout Fiserv and retain part of the Fiserv staff if the purchase deal closes. However, if too many of Fiserv's clients left with their accounts or if the customer satisfaction index (CSI) continued to…

This paper discusses Implementation of a new educational approach to develop competencies for the future STEM workforce, and to build knowledge on success factors for educating a non-traditional target population in data competencies. It is widely accepted that a data capable workforce is critical to science and industry. The literature suggests…

Implementing and integrating an Enterprise Resource Planning (ERP) system into an organization is an enormous undertaking that requires substantial cash outlays, time commitments, and skilled IT and business personnel. It requires careful and detailed planning, thorough testing and training, and a change management process that creates a…

Andre Raymond, Executive Vice President of Sales and Marketing for Random Textiles Co. Inc. (RTC), stood in front of the podium to address his team of 70 sales consultants in Las Vegas, NV. The organization had increased market share and achieved record sales over the past three years; however, in the shadow of this success lurked an obstacle that…

Mobile application development is currently an important component of CS/IS education. Because of the rapid rate of change in the mobile application field, there are many websites that provide instructional material in tutorial format, but it is difficult to find a textbook that includes mobile application programming assignments and exercises.…

The start of the college experience is often hectic as students discover their new surroundings on campus. Students must carry out several high-tech tasks on their laptops and mobile devices in order to be successful participants in the digital culture that permeates their institution of higher learning. This paper describes the implementation of…

Coastal Pacific Doctor Associates (CPDA) is a multi-physician medical practice located along the west coast. CPDA decided to replace their inadequate and outdated medical office system during a time of tremendous restructuring in the medical software industry. In their impatience, CPDA chose an electronic medical record (EMR) and practice…

The Master of Science in Computer Information Systems (MS-CIS) program at Colorado State University (CSU) was one of the first in the country when it was established in 1967 according to the model provided by the Data Processing Management Association (DPMA). Beginning in 1967, CSU initiated delivery of its MBA at a distance and graduated the…

Information Systems (IS) education is being transformed from the segmented applications toward the integrated enterprise-wide system software Enterprise Resource Planning (ERP). ERP is a platform that integrates all business functions with its centralized data repository shared by all the business operations in the enterprise. This tremendous…

This paper documents the formulation of a database driven open source architecture web development course. The design of a web-based curriculum faces many challenges: a) relative emphasis of client and server-side technologies, b) choice of a server-side language, and c) the cost and efficient delivery of a dynamic web development, database-driven…

A quick look at today's business job postings and advertisements solidify that our future business graduates will be less likely to compete successfully or interview for the new corporate job openings without business process integration skills. Our credibility, reputation and visibility as an institution of higher learning is at stake--given that…

The shortage of skills in the academic sector is a reality. This has led to the excessive work overload for the few academic staff available, leaving them less time to pursue further training and develop their carrier. Furthermore, the excessive work overload means academic staff have less time to learn and use educational technologies that could…