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Direct linkSpicer, Donald Z. – Journal of Asynchronous Learning Networks, 2008
For at least the last quarter century, enterprises--including higher education institutions--have increasingly relied on Information Technology Services (ITS) for business functions. As a result, IT organizations have had to develop the discipline of production operations as well as recovery procedures to respond when those operations are…
Descriptors: Information Technology, Emergency Programs, Crisis Management, Technology Uses in Education
