Coding interactional data for statistical analysis presents theoretical, methodological and practical challenges. Coding schemes rely on categories that are decided by their relevance to the analytical problem under investigation. We suggest that (1) endogenous and publicly displayed concerns of participants provide for the observable organisation…

In CSCL research, collaboration through chat has primarily been studied in dyadic settings. This article discusses three issues that emerged during the development of a multi-dimensional coding procedure for small-group chat communication: (a) the unit of analysis and unit fragmentation, (b) the reconstruction of the response structure and (c)…

CSCL research has given rise to a plethora of analysis methods, all with specific analysis goals, units of analysis, and for specific types of data (chat, threaded discussions, etc.). This article describes some challenges of CSCL-analysis. The development of an analysis method for negotiation processes in multidisciplinary teams serves as an…