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| Library Administration and… | 10 |
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| Ashar, Hanna | 1 |
| Baker, Shirley K. | 1 |
| Brewer, Julie | 1 |
| Curry, Ann | 1 |
| Diaz, Joseph R. | 1 |
| Geiger, Sharon | 1 |
| Henriquez, Zena | 1 |
| Larsen, Patricia M., Ed. | 1 |
| Lavagnino, Merri Beth | 1 |
| Lubans, John | 1 |
| Marman, Edward | 1 |
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| Journal Articles | 10 |
| Reports - Descriptive | 10 |
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| Opinion Papers | 1 |
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| Canada (Vancouver) | 1 |
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Baker, Shirley K. – Library Administration and Management, 1995
Describes informal leadership opportunities for library staff. Identifies three key characteristics: vision, courage, and the ability to make things happen through others. Discusses requirements for successfully leading from below; hostile, neutral, and supportive environments; and benefits. (AEF)
Descriptors: Change Strategies, Informal Leadership, Leadership Qualities, Leadership Styles
Lavagnino, Merri Beth – Library Administration and Management, 1998
Describes the four-step process of designing a library systems office at the University of Illinois at Urbana-Champaign (UIUC): (1) Collect Data: Why Create a Systems Office; (2) Organize and Present Preliminary Data: Educate and Involve Stakeholders; (3) Identify Actions: Write a Plan; and (4) Implement. Addresses the major problems encountered,…
Descriptors: Academic Libraries, Design Preferences, Facility Guidelines, Facility Planning
Brewer, Julie; And Others – Library Administration and Management, 1995
Presents three articles that discuss customer service in libraries, with a focus on planning for service management, a customer service program for library staff, and a quality improvement process. Highlights include developing and implementing service strategies, dealing with requests, redefining work relationships, coworkers as customers,…
Descriptors: Library Administration, Library Development, Library Personnel, Library Planning
Ashar, Hanna; Geiger, Sharon – Library Administration and Management, 1998
The Malcolm Baldrige National Quality Award (MBNQA) for quality programs has seven categories against which organizations are evaluated (leadership, information and analysis, strategic/operational quality planning, human resources, process management, quality/performance results, customer/student satisfaction). A preliminary quality-assessment…
Descriptors: Academic Libraries, Evaluation Criteria, Evaluation Methods, Leadership
Curry, Ann; Henriquez, Zena – Library Administration and Management, 1998
Compares and contrasts the experiences and perceived roles of librarians and architects in the library-design processes of recently completed branch public libraries in three library systems in the Greater Vancouver area of British Columbia. Discusses the project team, site selection, architect selection, library interiors, and information…
Descriptors: Branch Libraries, Design Requirements, Foreign Countries, Information Technology
Lubans, John – Library Administration and Management, 1996
Explain's Duke University Library's change from a hierarchical management structure to one of self-managing teams developed within a total quality management (TQM) framework. Emphasizes the personal views and experiences of a manager responsible for implementing and guiding the process of change. (JKP)
Descriptors: Library Administration, Library Development, Library Personnel, Library Planning
Diaz, Joseph R.; Pintozzi, Chestalene – Library Administration and Management, 1999
Describes library reorganization at the University of Arizona resulting from fiscal challenges and the need for current technology. Highlights include: the restructuring process and customer focus; team functioning and the learning organization, including training issues, communication, empowerment, and evaluation/assessment; current challenges,…
Descriptors: Academic Libraries, Change Strategies, Communication (Thought Transfer), Compensation (Remuneration)
Marman, Edward – Library Administration and Management, 1995
Outlines a method for establishing a depreciated value of a library collection and includes an example of applying the formula for calculating depreciation. The method is based on the useful life of books, other print, and audio visual materials; their original cost; and on sampling subsets or sections of the collection. (JKP)
Descriptors: Audiotape Recordings, Books, Evaluation Methods, Guidelines
Snyder, Herbert – Library Administration and Management, 1998
Examines the purpose for using historical costs in library financial records. Discusses the difference between spending money and losing resources. Describes how financial record systems operate and the ways in which accounting treats classes of expenditures. Uses the example of a bookmobile. (AEF)
Descriptors: Accounting, Bookmobiles, Books, Costs
Larsen, Patricia M., Ed.; And Others – Library Administration and Management, 1996
Four articles address issues of collecting, compiling, reporting, and interpreting statistics generated by automated library systems for administrative decision making. Topics include using a management information system to forecast growth and assess areas for downsizing; statistics for collection development and analysis; and online system…
Descriptors: Decision Support Systems, Evaluation Methods, Information Management, Information Systems
