Considers how libraries can build and manage a work force that is sensitive to and mirrors the increasingly diverse population they serve. Defines diversity; describes the experiences of the city of San Diego (California) in developing its "Diversity Commitment" and the involvement of the public library in the program; and provides…

Describes the seven library buildings named as winners by the American Institute of Architects (AIA) and the American Library Association (ALA) that include four new facilities, one conversion of a warehouse building to library use, and two renovations. Public, school, and university libraries are included. (LRW)

The Malcolm Baldrige National Quality Award (MBNQA) for quality programs has seven categories against which organizations are evaluated (leadership, information and analysis, strategic/operational quality planning, human resources, process management, quality/performance results, customer/student satisfaction). A preliminary quality-assessment…

This study counted managers of academic, public, and special libraries to determine the number of managers by gender. Findings indicate male managers outnumber females in large public libraries and large/medium-large academic libraries; however, the overall numbers give females a three-to-one advantage in management. (AEF)

Compares and contrasts the experiences and perceived roles of librarians and architects in the library-design processes of recently completed branch public libraries in three library systems in the Greater Vancouver area of British Columbia. Discusses the project team, site selection, architect selection, library interiors, and information…

Discusses pertinent issues with an urban public library director, including recent financial, demographic, and technological changes; developing partnerships within the community; service philosophy; communication with staff; and fundraising concerns, including management skills. (LRW)

Describes the impact of information technology on the physical and functional organization of libraries and briefly discusses technical issues, including wiring and distribution, access to power sources, codes, lighting, and security. The Duke University Library and the Purcellville (VA) public library's renovation and expansion plans are…