This article reports that the Scopus Student Ambassador (SAm) program, funded by Elsevier, permitted the University of Connecticut (UConn) Libraries to hire graduate students to teach citation searching, using both Scopus and Web of Science, to other graduate students. The training does not cost the libraries anything, and it is free for graduate…

In this article, the authors discuss how the University of Rochester's two-year ethnographic study reveals what students do on campus and how the library fits in. Under Nancy Fried Foster's guidance, teams of librarians and staff conducted a two-year investigation. The goal: to improve the libraries' reference services, facilities, and web pages…

Discussion of the need for information literacy skills in higher education focuses on the development of a Web-based tutorial by the University of Texas at Austin library that can be integrated into first-year courses. Describes TILT (Texas Information Literacy Tutorial) and explains how other libraries can adapt it for their own use. (LRW)

Experience at the reference desk motivated this librarian to redesign a library skills course to meet the basic and practical needs of undergraduates. Activity-based rather than conceptual, this "crash library survival course" resulted in increased student success and enthusiasm. (EA)

Discusses teaching information literacy in academic libraries and describes programs developed at California State University that considered new technologies; changing student characteristics, enrollment patterns, and skills; determining authenticity and quality of information sources, particularly on the Internet; curriculum development;…