What do a pink door, reading glasses, a website, and a Beetle Kill Pine ceiling have in common? Yes, readers will find them all in this collection of great design in libraries. But the reason they're featured is their important commonality: they were intentionally and thoughtfully placed in a library to meet people's needs or otherwise engage…

Public libraries are walking a tightrope. They are a free service to all, but increasing funding cuts have some libraries turning to a wide variety of revenue-generation strategies to ensure financial security. Gift and coffee shops, meeting room rentals, classes, and more are being launched in hopes of filling funding gaps. In fact, in a recent…

As host to visitors and transplants from around the world, Washington, DC, benefits from the constant infusion of different cultures. Although most neighborhoods lack a unified culinary flavor, make no mistake: DC is a city of distinctive areas, each with its own style, ensuring that hungry American Library Association (ALA) 2010 conference…

Public library service is a critical service that must be preserved. Despite a current (FY08) budget cut of $5 million and the threat of reductions of nearly $20 million more in the next budget, the Queens Library has maintained massive and excellent programs of service and incredibly high levels of use by a public that lines up at every one of…

User experience (UX) is about arranging the elements of a product or service to optimize how people will interact with it. In this article, the author talks about the importance of user experience and discusses the design of user experiences in libraries. He first looks at what UX is. Then he describes three kinds of user experience design: (1)…

This article features the University of Liverpool's arts and humanities library, which applies a new search tool to improve the user experience. In nearly every way imaginable, the Sydney Jones Library and the Harold Cohen Library--the university's two libraries that serve science, engineering, and medical students--support the lives of their…

Over 2000 participants made the daylong programming at the "Library Journal"/"School Library Journal" Virtual Ebook Summit, September 29, a robust conversation and not just within the summit interface but also in tweets with the #ebooksummit hashtag (and beyond) and in libraries across the country where participants logged in to take part. The…

Over the past year, libraries have made the national news owing to soaring public usage driven by tough economic times. Much of this increased traffic stems from patrons coming to their local branches to use resources that will help them improve their chances at employment. While some demand practical job-hunting and career materials to help them…

As the first wave of baby boomers hit their "golden years," there is a growing demand for housing that meets their changing physical needs. The older and disabled population face a lot of physical challenges in a traditional home. Before homeowners can modify their houses, they must first understand the key design terminology involved.…

This article offers five ideas librarians should review every now and then to make sure the right services are being offered in the most effective manner to the people they serve. These five exercises or ideas may not be completely easy but neither are they difficult or expensive. However, they will guarantee an increased awareness of, and…

The Web 2.0 "buzz" starts with new technologies such as virtual worlds, cell phones and handheld devices that offer 24/7 web access, tagging, social networks, and blogs and brings together various web capabilities in unique combinations. Web 2.0, however, is about much more than the technology--it is about a change in focus to participation, user…

Considers the current trend in libraries toward live, or digital, reference services. Highlights include models for reference, including synchronous versus asynchronous; benefits for users; software packages; user expectations; suitability of the technology; and determining the best service for users and their information needs. (LRW)

Discusses the use of evaluative techniques to measure outcomes that show the value and worth of librarians and library services. Highlights include quality improvement; evaluating quality; measuring concepts as opposed to concrete variables; meeting users' information needs; measuring intangibles; and measures from total quality management. (LRW)

Discusses the role of public libraries in helping their communities deal with crisis situations, especially after the September 11 terrorist attacks. Highlights include the need to be proactive and not wait to be asked to participate in planning; status of emergency planning; providing reliable information; and asking users about their information…

Describes the creation of a consumer health library; types of health information and health information consumers; reasons consumers seek health information; collection development and maintenance; and the Internet. Lists 13 best Web sites for traditional and alternative health, children's health, disease control and prevention, and travelers'…