Assessment has become an important aspect of almost every academic or extracurricular program within institutions of higher education in the United States. This article defines internationalization and its related activities while discussing educational outcomes and offering a model for developing assessment strategies for said activities.…

This chapter proposes a simple framework, "orthogonality," to help clarify what stakeholders think about learning in college, how we assess outcomes, and how clear assessment methods might help increase confidence in returns on investment.

This chapter provides guidelines and suggestions for assessing student development using autoethnography, a qualitative research method. Autoethnography guides students in examining the nexus between personal and professional identities, including skills, challenges, values, histories, and hopes for the future.

One large state university system took the initiative to establish an institutional system of accountability that simultaneously met external and internal purposes. (Contains 1 table.)

Describes a probable path for the development of accreditation resources and processes necessary to respond to change in educational delivery systems, especially the rapid growth of distance education, with an appropriate system of quality assurance. Lists issues that must be addressed to allow accrediting associations to evaluate distance…

This article presents a family of organizational performance measures that enable decision makers at institutions of higher education to weigh the returns on investment in Total Quality Management. The enrollment management process is used to illustrate the use of six performance measures. The importance of a thorough knowledge of organizational…

Introduces this theme issue, which examines contemporary dimensions of how accreditation and student outcomes assessment come together in higher education. The accountability movement in education has caused the development of two parallel continuums that have merged in ways the issue's chapters explore. (SLD)

Uses the example of teacher education to explore how the procedural and consensus standards of accrediting agencies may not be providing enough evidence that student learning is occurring. Suggests other lines of evidence that should be used to understand an educator's competence. (SLD)

Evaluation systems aimed primarily at helping administrators and faculty in the governance and administration of institutions (for improvement in curriculum, services, or research or reallocation of resources) are discussed. A formal evaluation system involves the establishment, maintenance, and operation of an information system. (MLW)

Problems in the usefulness of current financial assessment methods are examined and specific suggestions are made for assessment methodology and validation procedures. Expert ratings, if improved, could be a meaningful validation criterion. Self-assessment, while useful for individual schools, is not as useful for multiple institutions as…

The Maryland Center for Quality and Productivity at the University of Maryland has developed a methodology that enables the management team of an organization to define its critical performance dimensions. A set of metrics is offered to help colleges and universities assess whether quality management is improving their performance. (DB)

This article describes the cost-of-quality model used at El Camino College (California), which formally measures the costs associated with process improvement activities. A case study illustrates use of the model in evaluating a new process for reimbursing faculty and staff attending conferences. (DB)

Different approaches to evaluation are described: systems analysis, behavioral objectives, professional review, and case study. For an evaluation system to operate, it must be perceived as being fair; the legitimacy of evaluation is dependent on the issue of fairness. (MLW)

Describes how the State University of New York, using large databases and regression techniques, has developed several coordinated, comprehensive efforts to evaluate and project current and future enrollments. One requires decomposition of the student population into mutually exclusive subgroups. The other, superior, approach uses logistic…

Few are challenged to create a general education curriculum for a new college, applying best practices while achieving articulation and accreditation of the program.