The Coronavirus Disease 2019 (COVID-19) pandemic may be the greatest disruptor to higher education in over a century. This interruption touched every aspect of campus life - residence halls shuttered, dining facilities turned to take-out only, and academic classes had to find a way to continue to be delivered with accuracy and efficiency in a…

Since the late 1990s, internet-based distance-education programs have attracted students and instructors who could be geographically distributed: they could learn and teach from anywhere. However, the model for the staff who support distance-education programs was overwhelmingly the traditional place-based office with co-located physical and human…

A culminating experience is incorporated into most graduate programs. Capstone courses are one methodology for structuring this experience. These courses are designed to integrate student learning throughout their studies, making them a natural point for program and student learning assessment. The development of capstone courses must consider the…

Online students are often short-changed when they reach their most important milestone--graduation. For many institutions, virtual graduation has proven to be a holy grail of sorts--critically important to student experience, but illusive in form and difficult to achieve. This article explores several existing models of virtual graduations, and…

This case study describes a collaborative process by various teaching and distance support units to create and run a Massive Open Online Course (MOOC) in the subject of Leadership. Whereas typical collaboration arrangements in the literature involve partnerships of various teaching and support units, the collaboration of course developer,…

The literature indicates that approximately 50% of those who seek a doctoral education complete the degree. Research indicates that persistence is one of the key issues that students struggle with and negatively impacts their ability to graduate. Other factors include the ability to maintain enrollment; topic selection; and ability to maintain a…

Online programs are often viewed as a cost-efficient strategy for increasing revenue for shrinking university budgets but this may not be an accurate assessment. Responsibility Centered Management (RCM) is a budgeting model that is purported to increase efficient delivery of academic programs. As RCM budgeting models have been embraced, many…

Administrators in higher-education institutions are faced with an often-conflicting landscape of laws, court cases, adopted practices, rules of thumb, and folk wisdom related to copyright concerns on their campuses. Ask any ten faculty member and receive ten different responses about what constitutes fair use, who owns content created for courses,…

Administrators at many colleges and universities have had online courses at their institutions for many years, now. One of the hidden challenges about online courses is that they tend to be observed and evaluated far less frequently than their face-to-face course counterparts. This is party due to the fact that many of us administrators today…

Higher education institutions are increasingly looking to online education as a means to broaden their market reach, increase student enrollments and ultimately realize increased tuition revenue. Many institutions, however, find that they have insufficient infrastructure resources to launch one or more fully online learning programs. A small…

The function of leadership is to create a vision for the future, establish strategic priorities, and develop an environment of trust within and between organizations. Great leadership is a process; leadership involves motivational influence, leadership occurs in groups, and involves a shared vision (Northouse, 2010). Instructional designers are…

University administrators who have distance learning programs under their charge are on the horns of a dilemma. Given the growing litigiousness of copyright holders and the unsettled state of the law, it has become very difficult to establish failsafe administrative rules to guide faculty and student use of copyrighted materials. But the use of…

The University of Botswana (UB) is undergoing transformative changes in response to internal and external influences in higher education. These include attempts to transition towards institution-wide deployment of on-line learning strategies to enhance the educational experience. An external review consultancy commissioned in 2007, recommended…

Although the advent of online learning has revolutionized the delivery of education, from the average student's perspective there have been few radical innovations in the general administration of pure online courses since their inception. With some exceptions the scheduling of online courses generally aligns with the university calendar, while…

The purpose of this paper is to identify the key elements of a High Performance Work System (HPWS) and explore the possibility of implementation in an online institution of higher learning. With the projected rapid growth of the demand for online education and its importance in post-secondary education, providing high quality curriculum, excellent…