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| Computer System Design | 2 |
| Cognitive Processes | 1 |
| Computer Interfaces | 1 |
| Decision Making | 1 |
| Evaluation Methods | 1 |
| Expert Systems | 1 |
| Matrices | 1 |
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| Sales Workers | 1 |
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| Performance and Instruction | 2 |
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Grabinger, R. Scott – Performance and Instruction, 1989
Discussion of the preparation of knowledge for problems appropriate for expert systems focuses on relationships among problem attributes and their solutions through the creation of a solution matrix. Two examples are given, one for wine selection and one for decisions that an automobile manufacturer's sales force might have to make. (LRW)
Descriptors: Computer System Design, Decision Making, Expert Systems, Matrices
McGraw, Karen L. – Performance and Instruction, 1995
Describes performer-centric interface design and explains a model-based approach for conducting performer-centric analysis and design. Highlights include design methodology, including cognitive task analysis; creating task scenarios; creating the presentation model; creating storyboards; proof of concept screens; object models and icons;…
Descriptors: Cognitive Processes, Computer Interfaces, Computer System Design, Evaluation Methods
