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Thoms, Karen J.; Kellerman, Debra K. – Performance and Instruction, 1995
Provides eight guidelines for the effective design of questionnaires to be used in the assessment of training needs. Highlights include cost effectiveness; the use of surveys; front-end analysis; and examples for each guideline. (LRW)
Descriptors: Cost Effectiveness, Design Requirements, Guidelines, Measurement Techniques
Tilaro, Angie; Rossett, Allison – Performance and Instruction, 1993
Explains how to create job aids that employees will be motivated to use, based on a review of pertinent literature and interviews with professionals. Topics addressed include linking motivation with job aids; Keller's ARCS (Attention, Relevance, Confidence, Satisfaction) model of motivation; and design strategies for job aids based on Keller's…
Descriptors: Check Lists, Design Requirements, Interviews, Job Performance
