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Lake-DellAngelo, Marilyn – Performance and Instruction, 1994
Describes six methods that can make mandatory training sessions more successful, including the use of icebreakers; emphasizing relevance; maintaining training focus; the use of humor; providing practice; and the use of evaluations. (LRW)
Descriptors: Drills (Practice), Evaluation Utilization, Guidelines, Humor
Schippmann, Jeffery S.; Vrazo, Joseph G. – Performance and Instruction, 1996
Testing and individual assessment before hiring or promoting can ensure high performance and ward off turnover. The proper job/person match can best be made by analyzing job requirements, selecting useful tests, and analyzing test results and tailoring assessment to the client. Other issues include coping with legal challenges and selecting a…
Descriptors: Employment Practices, Employment Qualifications, Evaluation Utilization, Job Performance
Birnbrauer, Herman – Performance and Instruction, 1996
Discusses techniques for improving training program design and administration through effective evaluation. Describes three sample case studies that compare trainers, facility/location, and course content; trainee reactions are plotted on a graph. Presents trainee feedback forms that identify aspects of a session, rate effectiveness, and record…
Descriptors: Administration, Case Studies, Employee Attitudes, Evaluation Methods