Discussion of human performance technology (HPT) interventions focuses on requests for solutions to problems that involve conflict between the FEFM ("Fix 'em for me") Virus and the WIIFM ("What's in it for me?") Requirement. Building a relationship of mutual trust and confidence with the client and demonstrating responsiveness…

Discusses the working relationship between an instructional technologist and a subject matter expert (SME). Highlights include characteristics of a good relationship; the context for working with a SME; and a model for SME interactions, including checklists for various phases. (five references) (LRW)

Discussion of ethics focuses on the role of human performance technology professionals in helping corporate ethicists. Highlights include definitions of ethics, morals, values, and business ethics; ethics in academia and in business; and application of the knowledge of ethics to decision-making. (Contains 18 references.) (LRW)

Examines the relationship of instructional designers and content experts and suggests methods to make these relationships more successful, including simplifying language to eliminate jargon; emphasizing the benefits of instructional design involvement; and focusing on interpersonal communication skills. Four sample scripts for instructional…

Discusses similarities and differences between structured program design and instructional design, suggests that use of structured programing by instructional designers would help them communicate with programers, describes structured program design techniques, and presents a sample application of structured programing to design an educational…