Discussion of the strengths and weaknesses of various approaches to needs assessment is followed by a description of the five phases of the flexible composite needs assessment approach, START (Systematic Technique for Assessing Resources and Training/Development) for developing training programs within various types of organizations. (EAO)

Contains a partial inventory of sales training strategies and video techniques that heighten viewer involvement and promote transfer of learning to performance situations such as selling. These strategies have been used by Monroe Systems for Business, a manufacturer and distributor of business calculating equipment which recently expanded its…

Discusses the results of a study in which data gathered through interviews with managers at various levels from six coal mining companies were used to compare worker productivity levels with the utilization of company-sponsored training programs. A table summarizing the results and a 14-item reference list are included. (Author/JL)

Describes the use of video teletraining (VTT) for distance learning in the Department of Defense. Topics include planning and organizing the VTT facility, staff development, site facilitators, the necessity of protocol, instructional design and development strategies, student involvement and interactivity, and evaluation and assessment. (LRW)

Describes a method used to enable business or organizational leaders to commit to and be accountable for training programs designed for employees or group members. The key ingredients in the development of a charter and an accountability plan are briefly described, and the application of the approach to a large manufacturing plant is discussed.…