Describes the library skills workshops, expressly designed for faculty secretaries, executive secretaries, administrative assistants, and clerk-typists, that have been successfully experimented with by the University of Maine at Orono Libraries. (Author)

This description of research workshops for graduate students developed by a university library covers the need for the workshops, their intended goals, projected audience, planning, implementation, personnel, publicity, and the evaluation method used. (EM)

Distinguishes between managers (administrators) and leaders (innovators) and argues that while managers outnumber leaders in most organizations, new leaders are essential if organizations are to move into the future. Defines leadership and discusses leadership qualities in libraries, instruction librarians and leadership, collaborative leadership…

Discusses the role of college libraries in the teaching of library skills to undergraduates, and describes a program in which an English department cooperated with library staff in sharing the responsibility for instruction. (FM)

Explains the University of Toronto Library's three-year experience in teaching users and staff via practice sessions, slides, and worksheets to use its COM (computer output microfilm) microcatalog, which is the largest in North America. (Author/JD)

When helping undergraduates assess materials, academic librarians balance the reference interview with instruction in electronic databases. This article describes a method connecting these tasks with a search strategy dependent on the user's information needs. The connection is made by labeling the user's need with a diagnostic tool based on…

Reviews selected writings relevant to the establishment of library instruction programs for future teachers. Materials from the early part of the century define issues and place them in historical perspective, and current studies provide an analytical perspective. Several publications describing instructional materials and programs are included.…

Provides an example of a course integrated library instruction assignment in biographical research for undergraduate journalism students. The assignment is shown to accomplish three goals: development of library skills, knowledge of important living journalists, and a review of interviewing techniques. (EM)

Investigates nature of academic library individualized term paper assistance programs that blend elements of reference and user education, and analyzes complex factors causing service to be mutually beneficial to both students and librarians. The term paper assistance program at the University of Michigan is profiled. Forms used are appended. (9…

Discusses the causes and symptoms of burnout among bibliographic instruction (BI) librarians in academic libraries. Highlights include the content of BI sessions; criticism of BI; a review of pertinent literature on burnout; sources of stress for new professionals; burnout in human service organizations; coping strategies; and high expectations…

This five-article section on current issues in reference and adult services highlights origins of American Library Association's Reference and Adult Services Division, history and development of RQ's column "The Exchange," 25 years of adult services articles, documents reference service and changing attitudes of librarians, and library…

In order to teach high school students to transfer skills learned in school media centers to public libraries, public librarians visit classes whose students have been assigned term papers. They present information on reference materials students will need to complete their assignments, including those not available in most media centers. (EM)

Applies the anthropological concepts of culture shock and ethnocentricity to problems of computer and nonprint literacy in an electronic library. The role of librarians as agents of socialization is discussed, and the concept of education as a lengthy, ongoing process is considered. (Contains 12 references.) (LRW)

Describes bibliographic instruction service instituted at University of Ottawa library known as term-paper counseling--an attempt to match on one-to-one basis a student's immediate research need with service offered during limited time period. Planning, publicity, staffing, and reactions to the project are noted. Application, session, and…

A library instruction computer game created at Newberry College, South Carolina challenges players' skill at using the "Readers' Guide," and by noting elapsed time needed to create a bibliography of citations on a given topic, encourages an increase in skill. Computer equipment used, illustrative examples, and five references are noted.…