Tabulation of an academic library's record of improved success rate and fill time for interlibrary loans utilizing the OCLC interlibrary loan subsystem supports continued use of four common-sense rules: use OCLC first; use other union lists next; select smallest nearby library; spread requests among small libraries. Twelve references are cited.…

Focuses on the design and capabilities of the WLN (Washington Library Network) computer system to provide reference and other public service functions. Specific topics addressed include bibliographic formats for microform and online catalogs, bibliographic standards for reference use, the effects of AACR 2, and the growth of the WLN system.…

Contains papers presented at the Cooperative Reference Service Committee program during the 1981 ALA Annual Conference, including discussions of the Library of Congress Reference Correspondence Referral program, the University of Illinois Slavic Reference Service, the functions of the British Library Lending Division, and national-level…