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Reference Services Review | 33 |
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Jesudason, Melba – Reference Services Review, 1992
Discusses women's studies as a discipline and describes methods of collection development of women's studies materials for academic libraries. An example is given of a women's studies collection at the University of Wisconsin-Madison, including development models, budget, personnel, role of the librarian, types of materials, and appropriate…
Descriptors: Budgets, College Libraries, Higher Education, Library Collection Development

Doskatsch, Irene – Reference Services Review, 2003
Examines the faculty-librarian relationship, explores the contentious territories of professional credibility and identity, and analyzes changes in Australian higher education that impact the educational role of librarians related to information literacy. Discusses attitudes of faculty toward collaboration with librarians and how well prepared…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Information Literacy

Bobay, Julie; And Others – Reference Services Review, 1990
Describes the use of LINKWAY, an IBM hypermedia software product, to provide extended access to library collections and services in the Indiana State University Library Automation Network (SULAN). Implications of providing extended easy access for library services, user instruction, collection development, and resource sharing are considered.…
Descriptors: Academic Libraries, Computer Software, Futures (of Society), Higher Education

Vassiliadis, Kim; Stimatz, Lisa R. – Reference Services Review, 2002
Highlights the role that instruction librarians need to play in assessing and creating usable Web sites, based on experiences at the University of North Carolina at Chapel Hill (UNC). Discusses the importance of needs assessment to determine instructional issues and outlines the Web site redesign process currently underway at UNC, including…
Descriptors: Academic Libraries, Higher Education, Library Instruction, Library Role

Wood, Elizabeth H. – Reference Services Review, 1989
Describes a workshop for teaching library users how to manage reprint files which was developed at the University of Southern California Norris Medical Library. Software programs designed for this purpose are suggested, and a sidebar lists software features to consider. (eight references) (MES)
Descriptors: Academic Libraries, Database Management Systems, Evaluation Criteria, Library Instruction

Clark, Juleigh Muirhead; Cary, Karen – Reference Services Review, 1995
Virginia Commonwealth University reduced its ready reference collection by integrating the majority into the general reference collection. The project was a success and advantages for staff included more time and focus on users; expanded knowledge of collection; and reduced stress. (JMV)
Descriptors: Academic Libraries, Change Strategies, Librarians, Library Collection Development

Stemper, James A.; Butler, John T. – Reference Services Review, 2001
Presents an organizational model for providing digital reference services to all users who access the library remotely that was developed for distance learners at the University of Minnesota-Twin Cities library. Describes the planning and implementation process, and discusses organizational change issues and the value of digital reference services…
Descriptors: Academic Libraries, Distance Education, Electronic Libraries, Higher Education

Layman, Mary – Reference Services Review, 1991
Describes library services that are offered at the San Diego Supercomputer Center (SDSC), which is located at the University of California at San Diego. Topics discussed include the user population; online searching; microcomputer use; electronic networks; current awareness programs; library catalogs; and the slide collection. A sidebar outlines…
Descriptors: Computer Networks, Interlibrary Loans, Library Automation, Library Catalogs

Jacobson, Frances F. – Reference Services Review, 1988
Discusses the necessity of incorporating bibliographic instruction courses into the curriculum of teacher preparation programs and reviews the literature in this area. A unit which introduces elementary education majors to school library services as a part of a required children's literature course at Western State College of Colorado is…
Descriptors: Higher Education, Library Instruction, Library Skills, Preservice Teacher Education

Dobb, Linda S. – Reference Services Review, 1990
Discussion of technostress in libraries focuses on a database crash at California Polytechnic State University, San Luis Obispo. Steps taken to restore the data are explained, strategies for handling technological accidents are suggested, the impact on library staff is discussed, and a 10-item annotated bibliography on technostress is provided.…
Descriptors: Annotated Bibliographies, College Libraries, Databases, Higher Education

Francoeur, Stephen – Reference Services Review, 2001
Reviews the use of chat reference services in libraries and analyzes current trends. Highlights include a survey of libraries providing chat reference; software used; the move toward digital reference; institutional issues; user needs; staff needs; technology problems; and questions for further research. (LRW)
Descriptors: College Environment, Computer Software, Electronic Libraries, Higher Education

Patterson, Rory – Reference Services Review, 2001
Describes the use of the Virtual Reference Desk by the Department of Energy library to provide live reference services via the Internet. Discusses the shift in users from Department of Energy employees only to including the general public, and the resulting need for reference librarians to increase the diversity of their skills. (LRW)
Descriptors: Electronic Libraries, Internet, Librarians, Library Services

Bonta, Bruce; Kalin, Sally – Reference Services Review, 1989
Based on the experiences of the staff at the Penn State University Libraries, this article focuses on two issues involved in public use of CD-ROM products in an academic library setting: placement of CD-ROM systems in the reference area; and staffing and responsibility for equipment and software. (MES)
Descriptors: Academic Libraries, Higher Education, Library Personnel, Library Services

Jesudason, Melba – Reference Services Review, 1989
Explains the basic requirements of Proposition 48 and discusses why college student-athletes are an important target for library user education, and how libraries can help student-athletes maintain their eligibility. A library user education module for student-athletes developed at the University of Wisconsin at Madison is described. (20…
Descriptors: Academic Libraries, Athletes, Athletics, College Admission

Engle, Mary E. – Reference Services Review, 1991
Discussion of computer networking and information retrieval technology focuses on the usefulness of accessing remote library catalogs. Experiences with the University of California MELVYL online catalog and Internet are described, problems of remote access for the user are considered, and future possibilities are suggested. (nine references) (LRW)
Descriptors: College Libraries, Futures (of Society), Higher Education, Information Retrieval