Provides background on the establishment of the Congressional Research Service, focusing on the growth of reference services and special librarianship during the late nineteenth and early twentieth centuries. The contributions of Melvil Dewey and Charles McCarthy, as well as legislative reference work in the Library of Congress, are discussed. (10…

Describes the facilities, collections, and services of the following special libraries in New York City: Shea and Gould Library; American Foundation for the Blind; Brooklyn Museum; Merrill Lynch Capital Markets Library; Public Relations of American Information Center; Port Authority of New York and New Jersey; and Brooklyn Public Library Business…

TriState Online is a Cincinnati area community access computer system organized to represent an "electronic city." The library area of the system provides communication among librarians, assistance in accessing library collections, and information about public library services. A new area featuring the Cincinnati chapter of the Special…

Examines the potential threat of malpractice litigation against librarians involved in the reference process. Topics include the relationship between the librarian and the user, the level of service, expectations placed on the information provider, and legal precedents in information delivery. (Author/LRW)

Describes the use of office automation equipment at Chemical Abstracts Services (CAS) Library Services and its impact on the reference services offered. Functions discussed include the use of electronic mail for 24-hour library access, online searching, online access to other library collections, and coordination of online searching done by CAS…

Discussion of the design and implementation of the Circuit Rider Librarian Program, a shared services project for delivering reference services to eight hospitals in Maine, includes a cost analysis of services and description of user evaluation survey. Five references, composite results of the survey, and postgrant options proposal are appended.…

An urban public library responds to an invitation from the local Fire and Rescue Services Department to make suggestions for improving communication between the library and the County Emergency Management Program. Recommendations are made for library involvement in long-term prevention, preparedness to respond, response to emergencies, and…

Traces the development of a new library/information center at the headquarters of the Aluminum Association, Inc., from the original idea through the first year's activities and accomplishments. Topics addressed include setting priorities, budgeting, establishing services, and selecting a computer based management system. Special library standards…

Describes techniques developed for providing continuing education to individuals solving medical reference requests over a telephone teleconference network linking library personnel in nonurban public libraries, systems libraries, and small hospital libraries. Background, project aims, and teleconferencing techniques, including their advantages,…

Describes the services offered by a special unit of the New York State Library which serves as a focal point for providing services to state agency staff and for relating the needs of state agency librarians to the State Library. The discussion covers the development of interagency networking and resource sharing. (nine references) (Author/CLB)