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Training and Development | 3 |
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Journal Articles | 3 |
Reports - Descriptive | 3 |
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Fiji | 1 |
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Galagan, Patricia A. – Training and Development, 1991
Federal Express uses Service Quality Indicators to measure customer satisfaction and innovative training methods such as an interactive video network, pay-for-performance/pay-for-knowledge, and a Leadership Evaluation and Awareness Process. (SK)
Descriptors: Corporate Education, Management Development, Quality Control, Service Occupations
Leonard, Bob; Leonard, Sue – Training and Development, 1993
Describes how two Peace Corps volunteers used elements of indigenous culture to help village leaders in the Pacific Islands learn about management, planning, and brainstorming. (JOW)
Descriptors: Adult Education, Cross Cultural Training, Cultural Context, Foreign Countries
Leibowitz, Zandy; And Others – Training and Development, 1994
United Parcel Service's career development system takes multiple approaches: information from career discussions between supervisors and supervisees and a career planning workbook and guide is used for individual career planning, district master operating plans, and the management appraisal process. (SK)
Descriptors: Administrators, Career Development, Career Planning, Corporate Education