A research and testing process at Xerox Learning Systems identifies steps for developing an effective skill-based supervisory training program. (Author/SSH)

How-to information for performing a skills audit is presented. Nine steps need to be performed in three separate phases: establish basic enabling skills data, compile the data, and summarize the data. A skills analysis can aid the training staff in deciding where to concentrate their instructional efforts. (CT)

Discusses the benefits of behavior modeling, examines the Behavior Modeling Learning Staircase (which illustrates the situational and generic skills that can be developed in a supervisory training program), and describes the role of the trainer. (CT)

The time to plan training is in the research and development stage of a new product. Seven major steps are online training, process validation, skills certification, development of manufacturing training instructions, skills verification, transfer training, and offline training and certification. (SK)

Discusses Theory Z, the Japanese philosophy of work and job training. Examines the 13-step matrix of this theory. These steps include: knowing the company's organization and management philosophy; implementing the philosophy; developing interpersonal skills; testing oneself and the system; involving the union; and stabilizing employment. (CT)

The authors present an alternative model for training in organizational development (OD) which differs from other such models by being eclectic, inexpensive, and applicable to participants with varying degrees of experience. A design for a training laboratory is elaborated and related to theories about OD and about learning processes. (SK)

The concept of "synergogy," which combines the benefits of teacher-centered and learner-centered instruction, is discussed. The benefits of synergogy (broad applicability, modest resources, increased learning, and secondary learning) are explained. The principal synergogic designs (team effectiveness, team-member teaching, performance…

Gives a working definition of culture and describes a training program for Canadian Indians designed to reinforce and clarify their cultural identity while developing marketable skills. The main features of the program are consultation with community leaders and participation of trainees in goal-setting and training design. (SK)

By assessing the competencies needed by a particular firm, an instructional package can be developed which will satisfy the training needs of the organization. Communication, control, and leadership competencies should be identified. Training programs should be designed for specific industries, since not all industries attach equal importance to…

Describes how a public service company developed a four-day course designed to evaluate trainees' learning ability and upgrade their study skills. Examines the structured group pretest of trainees' entry study skills, the benefits of being a goal-oriented trainee, the PREP (preview, read, examine, prompt) Study System, memory recall, and test…

Outlines a procedure for designing an industrial skills training program in which the trainer prepares a job analysis by actually learning about the job duties and equipment; writes instructional objectives for each equipment section; and combines sets of job photos, scripts, objectives, and other information into a study guide for trainees. (MF)