The effect of national or local standards and guidelines on job satisfaction among professional and faculty academic advisors was studied using an on-line survey, focus group, and individual interviews. Findings support the proposition that the more connected advisors are to standards of practice, the greater their job satisfaction. Findings also…

At San Juan College, the effectiveness of student basic skills assessment and course placement advisement was significantly improved through the implementation of Computerized Placement Testing (CPT). The CPT lab houses 15 personal computers and is staffed by professional counselors and student services aides. Students are not allowed to leave the…