Resolving user access issues is inherent in managing electronic resources in libraries. The University of Maryland University College (UMUC) Library, situated within a predominantly distance learning-centered institution, has developed a series of web-based technical help pages to facilitate resolution of typical issues reported by its…

The explosion of Web 2.0 into libraries has left many smaller academic libraries (and other libraries with limited computing resources or support) to work in the cloud using free Web applications. The use of commercial Web hosting is an innovative approach to the problem of inadequate local resources. While the idea of insourcing IT will seem…

Purpose: To give an overview of the current state and trends in authentication and authorisation in satisfying academic library users' mobility and instant access to digital information resources, and to propose that libraries strongly support efforts to establish a global authentication and authorisation infrastructure.…

When the Committee on Institutional Cooperation (CIC), an academic consortium of 12 major teaching and research universities began implementing the Virtual Electronic Library, a Continuum of Security Needs list was created which outlines the security and authentication issues that must be addressed. The thirteen security items on the list are…

Describes thin clients, a networking technology that allows organizations to provide software applications over networked workstations connected to a central server. Topics include corporate settings; major advantages, including cost effectiveness and increased computer security; problems; and possible applications for large public and academic…

Explains the public printing services available at computer terminals for patrons at the University of Guelph (Ontario) libraries. Highlights include configurations of the public workstations; client and server hardware and software; security features; cost projections; and printing charges. (LRW)

Describes a security architecture, Oasis, which runs on a middleware platform extended for asynchronous operation; shows how the interoperation of independently developed services may be supported under the Oasis architecture. Uses the provision of digital academic library services as an example. (Author/AEF)

Describes installation and configuration of Mosaic and a World Wide Web (WWW) site at Grainger Library. Challenges include choosing a WINSOCK; customizing Mosaic for public-access computers; reducing security risks; maximizing Multipurpose Internet Mail Extensions (MIME); designing a home page; producing Hypertext Markup Language (HTML) documents.…

The Electronic Resources Team at the University of Rochester (New York) River Campus Libraries pursued the concept of one-stop shopping as a component of their new integrated library system Voyager, which debuted in January 1997. Faced with a growing variety of electronic resources with no single guide to their existence and access, the Team dealt…