In response to the COVID-19 pandemic, the Oklahoma State University Library developed an open-source application to record real-time building capacity. Library student security tracks building entrances and exits via the program, with current visitor numbers appearing on the library's website via an API. This effort helps administrators have a…

Universities are pursuing learning analytics practices to improve returns from their investments, develop behavioral and academic interventions to improve student success, and address political and financial pressures. Academic libraries are additionally undertaking learning analytics to demonstrate value to stakeholders, assess learning gains…

In this paper, the authors address learning analytics and the ways academic libraries are beginning to participate in wider institutional learning analytics initiatives. Since there are moral issues associated with learning analytics, the authors consider how data mining practices run counter to ethical principles in the American Library…

Traditional information literacy skills (e.g., effectively finding and evaluating information) need to be updated due to the rapidly changing information ecosystem and the growing dominance of online platforms that use algorithms to control and shape information. This article proposes additions to the current ACRL "Framework for Information…

This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…

In fiscal year 2017, The Ohio State University Libraries in Columbus piloted the purchase of research data sets to explore how to integrate this format into the standard workflows of the collections strategist and electronic resources officer. The pilot project had few restrictions except that one-time money must be used and purchases must be…

Multiple data collection or research methods exist for evaluating library spaces. Faced with numerous choices and limited time for gathering data, it becomes challenging for information professionals to determine the best way to proceed with evaluating their libraries' physical spaces. There is a gap in the literature on best practices for…

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to relate their visions for the profession, or to describe research that is…

Assessment and supporting data have become of increasing interest in librarianship. In this paper, we describe the development and implementation of the Northwestern University Library Acknowledgments Database tool, which gathers and documents qualitative data, as well as its component reporting function. This collaborative project and resulting…

This article outlines the involvement of the Bodleian Libraries at the University of Oxford in developing new services for research data management. It offers reflections on what such additional support means for academic librarians, specifically considering support offered by subject consultants and a series of research data management (RDM)…

The "Canadian Association of University Teachers (CAUT) Almanac of Post-Secondary Education in Canada" is a source for the most current statistical information available on post-secondary education in Canada. The Almanac provides statistics on the following: (1) university and college finances; (2) academic staff salaries and gender; (3)…

This report updates the 2011-12 Integrated Postsecondary Education Data System (IPEDS) survey components report--"The History and Origins of Survey Items for the Integrated Postsecondary Education Data System"--in order to reflect the 2016-17 data collection. As the first report did, this report provides an inventory of the IPEDS data…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

As more students, faculty, and staff from traditionally underrepresented groups enter universities and colleges, academic libraries must find ways to reach out to these groups in order to better meet their unique educational needs. In this article, librarians from two large public universities describe how they used data about their communities to…