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Direct linkLeykam, Andrew – Journal of Access Services, 2009
The intent of this paper is to explore the potential of utilizing interlibrary loan (ILL) data relating to lending denials to improve ILL services while highlighting institutional policies that have a negative impact on lending fulfillment rates. Reasons for denial as well as the types of requests being denied are reviewed. In addition, the author…
Descriptors: Library Services, Incidence, Library Materials, Library Networks
Download full textDaval, Nicola, Ed. – 1986
Program presentations on issues related to the use of statistics by research libraries and business meeting minutes are combined in this report from the Association of Research Libraries (ARL). The full text is provided for the three papers on the program theme that were presented at the meeting: (1) "Information to Manage--The Economics of…
Descriptors: Academic Libraries, Conferences, Data Collection, Data Interpretation
