The purpose of this paper was to discuss the collaborative initiative between the Mona Library (ML) and the Library and Information Association of Jamaica (LIAJA) focused on digitizing the Association's peer-reviewed publications, specifically the Jamaica Library Association (JLA) Bulletin and the LIAJA Bulletin, for enhanced access and…

This issue's column focuses on online tools and resources available for leadership development of academic, public services staff. The resources are not targeted solely to professional librarians, but rather to all levels of library staff engaged with the public. In addition to inspirational and coaching videos, reviewers recommend resource guides…

This article outlines the involvement of the Bodleian Libraries at the University of Oxford in developing new services for research data management. It offers reflections on what such additional support means for academic librarians, specifically considering support offered by subject consultants and a series of research data management (RDM)…

Makerspaces provide an opportunity for libraries to build upon services they already offer while reaching out to students and faculty who do not frequent the library on a daily basis. By implementing a makerspace in the campus library, the space is seen as more neutral and approachable by students and staff from all academic departments. Broadly…

Changes and innovations in higher education learning and teaching acted as a catalyst for rethinking the way in which service was delivered to library clients at Australian Catholic University. The Single Service Point was piloted at one campus library in 2014 to develop a best practice approach to service delivery. The merging of cultures within…

Modern digital scholarship requires faculty to navigate an increasingly complex research and publication world. Liaison librarians are uniquely suited to assist faculty with scholarly communication needs, yet faculty do not identify the library as a provider of these services. Proactive promotion of scholarly communication services by librarians…

This article outlines how cultural change was achieved for enhancing the student experience. The engagement and development of staff and a model of partnership is presented that delivered new services and developments. The change is disclosed from a staff development perspective including an examination of differentiation and what makes a good…

Circulation is the library's tireless foot soldier: it serves as the front gate to the library's services and resources. This service point is where most patrons enter and leave; and experience their first and last impressions--impressions that linger. In an age when academic libraries are facing meager budgets and declining usage statistics, this…

This article details the process of upgrading and expanding an existing academic medical library intranet to include a wiki, blog, discussion forum, and photo collection manager. The first version of the library's intranet from early 2002 was powered by ColdFusion software and existed primarily to allow staff members to author and store minutes of…

The Anatolian University Libraries Consortium (ANKOS) was created in 2001 with only a few members subscribed to nine e-journal collections and bibliographic databases. This Turkish library consortium had developed from one state and three private universities joining together for the purchase of two databases in 1999. Over time, the numbers of…

Based on an analysis on the features and problems in the libraries of some newly-upgraded local undergraduate institutions, this article finally comes to a series of management countermeasures.

As libraries change to meet the evolving needs of our patrons, including the development of online services, many libraries are considering consolidating physical service points to maximize staff and better serve the in-house patron. This article describes the planning, implementation, and evaluation process involved in merging the circulation and…

The Penn State Libraries' Open House activities for incoming students find Access Services staff extending beyond their everyday routines to creatively help relieve students' fears of the library and understand how Access Services can help them. Serving on the Access Services Open House Committee offers staff many opportunities for development as…

Demonstrates that a broadened concept of staff development is important and possible. Describes the steps one library took in establishing a staff development plan; the committee that developed the programs; successful programs; and how, with modest expenditures, an investment can grow and provide benefits. Appendixes contain memos and an…

This description of a program which enables a map library to augment its staff with volunteers from other departments includes objectives for the map assistants, the map librarian, and the institution; qualities that are looked for in participants; and problem-solving reading/discussion exercises designed to increase participants' skills. (JD)