Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a…

In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

Being a great teacher is part and parcel of being a great librarian. In this book, veteran instruction services librarian McAdoo lays out the fundamentals of the discipline in easily accessible language. Succinctly covering the topic from top to bottom, he: (1) Offers an overview of the historical context of library instruction, drawing on recent…

There is a "clash of civilizations" going on in the information field--a clash characterized by a brash upstart, Google, and its attendant creations, Google Scholar and Google Books, and the old guard represented by the library world. Librarians who deprecate Google Scholar or simply ignore the Google phenomenon do so at their own risk. Google…

Providing accessible library services and instruction to distance users with disabilities can seem daunting. This article, which grew out of a webinar presented by the author to the Health Science Special Interest Group of ACRL, provides practical strategies to help content creators utilize built-in accessibility features and provides a resources…

With the growing availability of electronic databases, online journal publications, and open-access publishing, there is unprecedented access to research materials. Increasingly, these materials are being incorporated into chemistry curricula and being used by undergraduate students in literature research. Internet savvy students can effectively…

College students today are spending more time online accessing information and connecting with each other. Libraries and librarians have made changes in their collections and services so as to be easily available and accessible in the online world. Embedding a librarian in a course enhances student learning by connecting students with reliable…

Library customers have more remote information choices than ever before, so we must ensure that when they do come to the library, they experience a welcoming environment, a high standard of service, and receive equitable levels of service across campus. Developing a customer service program was a logical next step to reinforce the ongoing…

Participatory culture has many mechanisms to support peer-to-peer learning as young people enter interest-driven and friendship-driven networks. In this article, the authors argue that school librarians can help bridge the gap between the excitement of having students experiment with new forms of social learning and new digital-media practices,…

Over the past few years a growing body of research has highlighted the potential for educational video games to foster highly engaged, effective learning in the classroom. These research reports from organizations such as the Federation of American Scientists, the National Science Foundation, and the Joan Ganz Cooney Center at Sesame Workshop…

This article contains a teaching module on copyright compliance for higher education for faculty, staff, and administrators. The training class discusses fair use and its four factors. Those factors include purpose and characters of use, nature of the work, quantity to be borrowed, marketability of the work.

This paper will look at the services presently offered to distance students by libraries within the categories of professional staff, access to resources, reference assistance, and library user instruction. It will then offer the argument that these services could be improved by developing embedded librarians within online academic courses as a…

At the 2008 ALA Annual Conference, a wonderful Association of College and Research Libraries (ACRL) preconference was presented entitled "Library Instruction 2.0: Building Your Online Instruction Toolkit". The presentation was enlightening and provided numerous and valuable recommendations for Web 2.0 sites that can facilitate and enliven library…

The 20th century information explosion provided widespread technological innovation and ease of access to information, and due to the 21st century emphasis on digital collections and electronic resources, libraries around the world are facing an uncertain future. This naturally causes librarians to re-evaluate their professional role, but perhaps…

The society relies on institutions of higher education to produce a literate workforce; one that is able to function in a dynamic, technological, information-overload environment. In support of this new thrust, most universities have incorporated the use of new media and ICTs in the teaching learning process resulting in a multi-modal approach…