A protocol for a systematic onsite review of the Expanded Food and Nutrition Education Program and Supplemental Nutrition Assistance Program-Education was developed to support quality programming and ensure compliance with state guidelines and federal regulations. Onsite review of local nutrition program operations is one strategy to meet this…

An academic legislative reform of the public university sector was recently initiated in Greece (since 2005). It was designed to respond to the requirements of convergence to a common frame of the European Space of Higher Education. This reform found significant resistance from university personnel and students, resulting in a very slow degree of…

These minutes are the official record of the actions of the American Psychological Association taken during the year by both the Board of Directors (the Board) and the Council of Representatives (Council). The roll of representatives was called at each Council meeting, and more than a quorum answered to their names. Reference is made in these…

Quality improvement centers were created by the U.S. Department of Health and Human Services' Children's Bureau beginning in 2001 to promote knowledge development through an innovative approach to applied collaborative research in child welfare. The National Quality Improvement Center on the Privatization of Child Welfare Services was funded to…

Quality Rating System (QRS) initiatives define levels of quality based on research and then support providers with funding and technical assistance to increase their quality. Each program is assessed and given a number of "stars" to indicate to parents what level of quality the program has reached. In this article, the author describes…

No doubt there are detractors who cringe at the prospect of connecting the term customer service with an institution of higher education. Some may consider the term demeaning. However, given the college funding crisis and current economic climate, a quality customer service strategy is a prudent adjunct to any marketing activity undertaken. It is…

Two aspects of the administrator evaluation process--internal institutional politics and quality--as a dimension of both the evaluation process itself and the performance of administrators are discussed. A case study of administrator evaluation at the University of Toledo is described. (Author/MLW)

Suggests there is a crisis in educational leadership, especially as it affects information technology. Highlights include educational leaders as managers; the commercialization of education; management strategies on campus; students as customers; quality control, online distance education, and the business model; and the future of online distance…

The new manager of the Saint Louis Public Library's cataloging department describes how she dealt with three computer systems, planning for unexpected downtime, juggling staff, balancing different levels of expertise, and upgrading staff technical skills. The development of a cataloging procedures manual is also described. (KRN)

This code book is a duplication of the Wisconsin Administration Code as it pertains to the Certification Rules PI 34 of the Department of Public Instruction. The 13 subchapters focus on: (1) "Definitions"; (2) "Wisconsin Standards" (teacher standards, administrator standards, and pupil services standards); (3) "Program…

Discusses progress made in meeting the information needs of health care administrators and the role of the library in providing information for administrative decision making. Highlights include health care economics; a shifting power structure; quality improvement initiatives; standards; communicating the role and value of library services; and…