The paper describes a program developed at the National Technical Institute for the Deaf in which hearing impaired students in the academic mainstream receive tutoring/notetaking support services. A notetaking system is employed in which the notetaker writes from four to six readable copies of notes at one time. The notetaker, a trained normally…

Describes the use of Peer Tutor/Counselors in the Learning Skills Development Center at the University of Southern California. Considers the skills involved in training tutors as counselors (e.g., building rapport, establishing credibility, assessing needs, creating a "serious" atmosphere, and articulating expectations, defusing…

A study of the fairness and utility of race-conscious academic support services offered at law schools finds that law schools should increase academic support for nontraditional students. A University of Oregon program is used to illustrate the potential for program success. (MSE)

With focus on improving the effectiveness of the Mathematics Laboratory at Somerset County College, this paper provides background information on individualized instruction programs and learning centers, assesses the current status of the Math Lab, and offers a series of recommendations for immediate implementation. The first sections set forth a…

During the 1983-84 academic year, a mathematics laboratory was established at Somerset County College to provide tutorial and testing services for high-risk students. This report describes and evaluates the first-year activities of the lab and proposes plans for increasing and evaluating the services and use of the lab during 1984-85. First, the…

This report describes activities of the Student Support Services Program at Wichita State University (Kansas) during 1997-1998, the second year of a five-year federal grant. The program is designed to meet the special needs of limited-income and first-generation college students, and includes study-skill development, peer tutoring, and academic…

The manual provides an overview of the Burris-Ball State Migrant Education Program and its program components. A general description of the tutorial component, designed to meet the unique educational needs and interests of elementary and secondary migrant students not serviced by other migrant education programs, precedes an explanation of the…

Employing a question/answer format, this 13-section report presents descriptive and evaluative information about Amarillo College's ACcess Center, which provides developmental courses, tutoring, and support services to the academically underprepared. The first sections identify ACcess advisees as students scoring below the 9th grade level on any…

This report presents an overview of the Extended Opportunity Programs and Services (EOPS) Operational Program Reviews (OPRS) conducted at 18 California Community Colleges in the academic year 2001-2002. It sets findings about programs' strengths and weaknesses in the context of the eight EOPS program components: management and coordination,…

This annual report summarizes the college services activities of Glendale Community College during the 2000-2001 academic year. It describes changes and accomplishments in the following areas: (1) admissions and records; (2) college services division; (3) disabled students programs and services; (4) extended opportunity programs and services; (5)…

This issue of the Center for the Study of Community Colleges (CSCC) "Bulletin" describes various academic support services provided by community colleges to strengthen instruction and to assist staff members in their own development. Introductory comments discuss the relationship between academic support services and classroom instruction, with…

Babson College (Massachusetts) responded to expanded campus computer use and resulting demand for support services by developing service delivery tailored to user groups' needs. Resources devoted to this effort have grown dramatically, and include help desk and dispatch support, program of technology specialists, evening support to residence…

The New York City Adult Literacy Initiative is a state- and city-funded program to help city residents expand their literacy and English language skills. In fiscal 1991-92, it provided services to 57,676 adult learners, including classes in basic education, English as a Second Language (ESL), and math and basic education taught in native languages…

A project was implemented at Florence-Darlington Technical College (FDTC) in Florence, South Carolina to develop a retention plan for high-risk and probationary students. The project involved the following components: a literature review on retention strategies, visits to state-of-the-art model two-year college retention programs, studies of…

The Department of Developmental Education (DDE) at Peirce Junior College (PJC) in Philadelphia, Pennsylvania, serves a student population that is 56% minority, 85% first-generation college students, and 80% academically underprepared. In an effort to improve academic and counseling services to PJC's educationally disadvantaged students, a tutorial…