The advent of generative Artificial Intelligence (AI) systems, such as large language model chatbots, is likely to have a significant impact in psychotherapy and counselling in the future. In this paper we consider the current state of AI in psychotherapy and counselling and the likely evolution of this field. We examine the ethical codes of…

Back-and-forth conversations with others are vital for children's development in the early years. While children's conversation partners have traditionally been their parents, teachers, and peers, recent advances in artificial intelligence have led to the introduction of machines that understand human speech and generate natural responses, and…

Online discussion forums are highly valued by instructors due to their affordance for understanding class activities and learning. However, a discussion forum with a great number of posts requires a large amount of time to view, and help requests are easily overlooked. Various machine-learning--based tools have been developed to help instructors…

Students explored using generative AI to create relational messages as well as audience reactions to both human-created and AI-created notes of encouragement. The activity helped students understand the practical, relational, and ethical implications of incorporating AI into communication tasks. By the end of the activity, students could discern…

Generative AI, specifically ChatGPT, represents a significant technological advancement in natural language processing (NLP) large language models (LLM) with far-reaching implications in many dimensions of our lives, including education. This paper discusses the prospects of generative AI in utilizing language and its potential role as a…

In this discussion, we consider how the use of scenario-based assessment (SBA) can provide students with a way of developing the digital communication skills that business communication research has found they will need for the workplace, alongside other aspects of professional competence. This is because SBA can be employed to engage learners in…

This article introduces my C.H.A.T.S. model (Conversational, Holistic, Authentic, Transformative, Situated), a novel pedagogical framework I designed to revolutionize language learning and teaching through the strategic integration of Artificial Intelligence (AI) and conversational chatbots with established learning theories. The model addresses…

Background: This study reports on new contexts in which formulaic language has been used in the years since 2013 when the last synthesis was carried out. The background presents an old but still useful definition and lists themes under which research was arranged in 2013 and which continue to be used. Aims: This study has a particular emphasis on…

Cyberbullying has become increasingly prevalent, particularly on social media. There has also been a steady rise in cyberbullying research across a range of disciplines. Much of the empirical work from computer science has focused on developing machine learning models for cyberbullying detection. Whereas machine learning cyberbullying detection…

A negative consequence of the proliferation of social media is the increase in online abuse. Bullying, once restricted to the playground, has found a new home on social media. Online social networks on their part have intensified efforts to tackle online abuse, but unfortunately, such is the scale of the problem that many young people are still…

In the COVID-19 era, "Yellowdig" (an online discussion board with social media-like features) has increasingly risen to prominence in higher education. Reflecting on a multi-year experiment involving 14 international business and marketing courses, I argue that Yellowdig remains a valuable tool for learning even after returning to…

The article develops a critical approach to AI in content moderation adopting a decolonial perspective. In particular, the article asks: to what extent does the current AI moderation system of platforms address racist hate speech and discrimination? Based on a critical reading of publicly available materials and publications on AI in content…

The COVID-19 pandemic revealed the pivotal role of digital learning and online lecture videos, leading a shift toward blended and flipped classrooms in the post-pandemic era. This shift calls for development and (or) refreshment of novel online educational resources, such as Voice-Over PowerPoint (VOPPT) presentations, specifically designed for…

Cyberbullying is the use of digital communication tools and spaces to inflict physical, mental, or emotional distress. This serious form of aggression is frequently targeted at, but not limited to, vulnerable populations. A common problem when creating machine learning models to identify cyberbullying is the availability of accurately annotated,…

This article provides computational and rule-based approaches for detecting confusion that is expressed in students' comments in couse forums. To obtain reliable, ground truth data about which posts exhibit student confusion, we designed a decision tree that facilitates the manual labeling of forum posts by experts. However, manual labeling is…