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Stein, David S. – Training and Development Journal, 1981
Explains how to design training programs in which the trainer and the work group collaborate on designing a program that produces agreed-upon behavioral changes in employee performance. The modified critical incident technique is a diagnostic tool which provides information concerning the cost effectiveness of education and training programs. (CT)
Descriptors: Behavior Change, Cost Effectiveness, Critical Incidents Method, Job Performance
Peer reviewed Peer reviewed
Robins, Arthur J.; And Others – Educational Gerontology, 1981
Reports the planning, implementation, and evaluation of a training program for foster grandparents employed at a residential center for disturbed children. Describes training objectives focused on the role of the foster grandparents in helping their charges to develop socially acceptable behavior. A cognitive problem-solving strategy was taught.…
Descriptors: Behavior Change, Change Strategies, Children, Critical Incidents Method