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Costa, Arthur L.; Garmston, Robert J. – Journal of Staff Development, 2015
Coaching is a way to support teachers in assessing and improving their practice. By engaging in rich, rigorous, and reflective professional conversations with colleagues, teachers can continue to develop and grow as they construct meaning, reinvest their cognitive resources, and apply new learning. Calibrating conversations are a way to foster…
Descriptors: Coaching (Performance), Teacher Improvement, Program Descriptions, Faculty Development
Freifeld, Lorri – Training, 2012
One may be the loneliest number, but Verizon isn't complaining. After appearing five times in the Top 10 over the last six years, the telecommunications company captured the No. 1 spot on the Training Top 125 for the first time in 2012. Despite a relatively flat training budget and a work stoppage that resulted from the expiration of union…
Descriptors: Telecommunications, Industrial Training, Job Training, Training Methods
North Carolina Community College System (NJ1), 2012
The Critical Success Factors Report is the North Carolina Community College System's major accountability document. This annual performance report is based on data compiled from the previous year and serves to inform colleges and the public on the performance of North Carolina's 58 community colleges. In 1993, the State Board of Community Colleges…
Descriptors: Developmental Studies Programs, Accountability, Program Effectiveness, College Transfer Students
Durlach, Paula J., Ed; Lesgold, Alan M., Ed. – Cambridge University Press, 2012
This edited volume provides an overview of the latest advancements in adaptive training technology. Intelligent tutoring has been deployed for well-defined and relatively static educational domains such as algebra and geometry. However, this adaptive approach to computer-based training has yet to come into wider usage for domains that are less…
Descriptors: Expertise, Educational Strategies, Semantics, Intelligent Tutoring Systems
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Binder, Carl; Sweeney, Lee – Performance Improvement, 2002
Discusses the potential for improving training and coaching program effectiveness by using fluency-development methods. Describes the revision of a new-hire training program in a customer call center that applied a fluency-based approach to reduce training time by one-third, accelerate productivity readiness, and surpass benchmark productivity…
Descriptors: Benchmarking, Productivity, Program Improvement, Training Methods
Fischer, Thomas; Kretschmer, Thomas – Online Submission, 2008
This deliverable identifies key approaches for quality management in peer production by benchmarking peer production practices and processes in other areas. (Contains 29 footnotes, 13 figures and 2 tables.)[This report has been authored with contributions of: Kaisa Honkonen-Ratinen, Matti Auvinen, David Riley, Jose Pinzon, Thomas Fischer, Thomas…
Descriptors: Benchmarking, Evaluation Criteria, Program Evaluation, Educational Practices