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Direct linkZanotti, Francesco – Learning Organization, 2012
Purpose: The aim of this contribution is to describe a new methodology for designing strategic plans and how it was implemented by ATM, a public transportation agency based in Milan, Italy. Design/methodology/approach: This methodology is founded on a new system theory, called "quantum systemics". It is based on models and metaphors both…
Descriptors: Strategic Planning, Methods, Systems Approach, Business Administration
Bonometti, Patrizia – Learning Organization, 2012
Purpose: The aim of this contribution is to describe a new complexity-science-based approach for improving safety, quality and efficiency and the way it was implemented by TenarisDalmine. Design/methodology/approach: This methodology is called "a safety-building community". It consists of a safety-behaviour social self-construction…
Descriptors: Systems Approach, Occupational Safety and Health, Change, Business Administration
Rummler, Geary A. – Performance and Instruction, 1984
Observations on general Japanese culture, business culture, specific business missions and strategies, characteristics of individual workers, and business operations emphasize production processes and policies, organization structure, performance support systems, general management practices, and attention to quality. A table comparing the human…
Descriptors: Achievement, Business Administration, Cultural Traits, Foreign Countries
