This article describes protocological rhetoric as a conceptual tool for exploring and changing institutions. Protocological rhetoric is an extension of two lines of thought: Porter, Sullivan, Blythe, Grabill, and Miles's institutional critique and Science & Technology Studies's (STS) concept of information infrastructure. As a result,…

A changing mindset combined with changing technology is driving the use of games and simulations. People are becoming more open to using games and simulations for learning, and, at the same time, the technologies are making the development of games and simulations easier and faster than a mere five years ago. Together, the changing mindset and the…

Academic libraries customize, support, and provide access to myriad information systems, each with complex graphical user interfaces. The number of possible information entry points on an academic library Web site is both daunting to the end-user and consistently challenging to library Web site designers. Faced with the challenges inherent in…

Discussion of formatting and disseminating information in the developing world focuses on efforts of Ethiopia's Organization for Social Science Research in Eastern and Southern Africa (OSSREA), a membership-driven research network. Describes plans to distribute a digital CD-ROM library that incorporates a user-friendly interface and provides…

This article documents a lifecycle approach to employing user-centered design, covering both qualitative and quantitative data gathering methods in support of using this approach for product design, usability testing, and market research. The author provides specific case studies of usability studies, focus groups, interviews, ethnographic…

Discusses the application of computer based training (CBT) to human-computer interface design. Describes course considerations; courseware; and software environment for practice, and presents a case study outlining small group production of interactive guidebooks. Concludes that CBT can reduce instructional time and is an effective method for…

Describes the development and implementation of a Web interface to existing computer-based learning materials in an attempt to enhance the student learning experience. Discusses action research, which includes collaboration, in the fields of law and statistics that focused on producing meaningful learning environments. (Contains 25 references.)…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…

A brief review shows several suggested ways in which cultural historical activity theory has proved valuable to technology supported learning environments. Three of our own design cases are then described (evaluating a peer to peer interface for learning objects, designing an on-line school, and rethinking a public science centre). These are…

Describes the development of Web portals, or interfaces, to allow users at the University of Virginia Health Sciences Library to tailor library resources and services more closely to their needs. Topics include defining the users; user group needs assessment; identifying and evaluating resources; access issues; and future enhancements. (LRW)

Discussion of educational software focuses on a model of educational software that was derived from a case study of two elementary school teachers participating in a software design process. Considers human-computer interface, interaction, software browsing strategies, and implications for teacher training. (Author/LRW)

This book presents 19 case studies in library web site creation and implementation. The book begins with an introduction--"Introduction: Step into My Parlor" (Julie M. Still)--and is divided into three sections. The first section, Academic Library Web Sites, contains six case studies: "U-SEARCH: The University of Saskatchewan…

This article highlights the California Cultures Project as a case study examining the architecture and framework required to support the deployment of digital objects as virtual collections at the California Digital Library. Chronologically arranged, it describes the Online Archive of California (OAC) Working Group's functional requirements for…