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Direct linkLupien, Pascal – Computers in Libraries, 2004
Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…
Descriptors: Library Services, Library Development, Program Descriptions, Computer Software Selection
Case Study: How a Commitment to Technology Advanced Our Strategic Plan. AGB Occasional Paper No. 32.
Detweiler, Richard A. – Association of Governing Boards of Universities and Colleges, 1997
Hartwick College (New York) developed a strategic vision for its future and invested significantly in information technology to transform that vision into reality. Guided by its president and trustees, Hartwick, a small, independent liberal arts college, formed a strategic plan in phases. At a formal board retreat in 1993, with faculty, students,…
Descriptors: Administrative Policy, Case Studies, Change Strategies, College Administration
