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Ardaiolo, Frank P. – Journal of the Freshman Year Experience, 1994
A team of administrators, faculty, and students used the Total Quality Management approach to enhance weekend student life at Winthrop University (South Carolina). The process used and resulting recommendations, some of which have been implemented, are presented. The project is seen as contributing to freshman retention. (MSE)
Descriptors: College Environment, College Freshmen, Higher Education, Management Systems