Delivering bad news is an inevitable aspect of management. Teaching students to deliver bad news effectively and professionally can be successfully implemented into a course that addresses elements of managerial communication. In this article, we explain an experiential exercise that applies components of a three-phase model for delivering bad…

In this summary of advice from museum social media writers, the author addresses a variety of challenges and opportunities faced by practitioners. From creatively tackling constraints to embracing restraint, the practice of writing for social media within museums stands apart in the pressure to perform while avoiding controversy and the need to…

Communicating complex concepts to practitioners, policymakers, and other nontechnical readers is a challenge that all policy researchers face. Research in education uses many concepts from methodology and statistics. If researchers want to communicate their findings to an audience of other researchers, they can safely assume that their audience is…

The idea of this book arose out of an awareness that students with language learning disabilities are completely ignored in the Egyptian school system and there are no special programs that cater to these students. They are placed in normal schools that are not prepared to deal with their unique difficulties. This book, therefore, is an attempt to…

The importance of proper language, in the context of multicultural education, and how it can be of help in conflict prevention is discussed. A brief discussion of what a model does and how a scientific model is constructed is provided. A circular model is developed where it is proposed that thought, language, and action, as the three most…

In 2003, Terrence Martell, a finance professor at the City University of New York's Baruch College, encountered a classroom of 80 seniors who could navigate the complex intricacies of the futures markets and commodities trading. But when he asked them to write a report explaining to a commodity pool operator why he or she should retain the student…

The aim of this article is to show that a better awareness of the relationship between written and spoken communication can help the writer to improve his/her effectiveness. The focus will be on written texts that precede (formal and informal) discussions. The analysis will start with a description of the differences between orality and literacy.…

Scientific and technical jargon--specialized vocabulary, usually Latinate--plays a vital role in scientific and technical communication. But its proper use continues to be a point of discussion because of our concern with audience adaptation, rhetorical exigence, rhetorical purpose, and ethics. We've focused on teaching students--and on convincing…