Traditional libraries are being redefined. They are not only places to access books in print, but are also rich resources for digital assets. As a result, technology training programs need to progress beyond basic "mouse and keyboard" in order to meet the ever-changing needs and demands of the public. As library collections transition to…

The public computing center offers an economical and environmentally friendly model for providing additional public computer access when and where it is needed. Though not intended to be a replacement for a full-service branch, the public computing center does offer a budget-friendly option for quickly expanding high-demand services into the…

The Universal Service Administrative Company (USAC) is an independent, not-for-profit corporation designated as the administrator of the federal Universal Service Fund (USF) by the Federal Communications Commission (FCC). USAC administers the Universal Service Fund and the four Universal Service programs: High Cost, Low Income, Rural Health Care,…

This paper presents the activities of the Universal Service Administrative Company (USAC) for 2009. The past year was one of accomplishment for USAC. USAC implemented a host of advances in operations, infrastructure, and outreach in an effort to continue to improve collection and disbursement of the Universal Service Fund (USF) support and to…

Describes various infoshops across the United States: these centers offer alternative materials; are collaboratively run and staffed by volunteers; are typically founded/run by young people; and often serve as venues for concerts, screenings, and political discussions. Suggests libraries might take inspiration from infoshops, and serve coffee,…

Summarizes the Richmond Public Library's (RPL's) experiences in development and provision of technology-based services. Describes RPL's approaches to technology-based services, including training, communicating benefits to the community, creating a community-based Web site and marketing. Explains benefits of Internet-based services to patrons,…

Examines alternatives to traditional library services being developed in Zimbabwe. Highlights include home libraries connected with literacy groups; the Rural Libraries and Resources Development Programme that develops community libraries, oral archives, and training manuals; mobile library services; culture houses; problems with donated books;…

The Michigan Community Health Electronic Library (MCHEL) serves the public health and other community health workers in Michigan. It is committed to desktop delivery of the best health information to its primary clientele, with as much as possible in digital full-text form. It collaborates with other libraries in the state to make this possible.…

The Intermountain Community Learning and Information Services (ICLIS) project was begun in 1985 to provide rural communities in Colorado, Montana, Utah, and Wyoming with greater access to information and educational programming. Computer centers were housed in nine rural public libraries to provide services related to literacy, career guidance,…

Description of VALNet (Valley Library Consortium), a consortium of public, academic, and school libraries in Idaho, highlights proposed online public access union catalog which would include nonbibliographic and referral files and circulation and serials control modules. The political climate, marketing, needs assessment, support and consultation,…