Considers the role of library and information science professionals as knowledge engineers. Highlights include knowledge acquisition, including personal experience, interviews, protocol analysis, observation, multidimensional sorting, printed sources, and machine learning; knowledge representation, including production rules and semantic nets;…

Examines mathematics problem solving in a computer software environment using graphical representations of the results of simulations with adolescent students. Discusses the strengths and limitations of inferring goals and plans, the use of verbal protocols, and ways for computer-based learning environments to scaffold acquisition of domain…

E-learning is increasingly being used in higher education settings, yet research examining how students use e-resources is frequently limited. Some previous studies have used the think-aloud method (an approach with origins in cognitive psychology) as an alternative to the more usual questionnaire or focus groups, but there is little discussion in…