The increasing availability of recording technologies makes it easier to include usability testing projects in business communication courses. Usability testing is a method of discovering whether people can navigate, read, and understand a print or electronic communication well enough to achieve a particular purpose in a reasonable time frame.…

Although students must understand the rhetorical medium that they use to present their proposals to their fellow classmates, they must also understand how audiences shape the rhetorical medium and shape how they create texts. Surveying audience members can help students figure out the best strategies to present their proposals and, in doing so,…

Since its unveiling in 2003, professors and college students have flocked to the virtual world of Second Life. Professors use Second Life to hold distance-education classes, saying that communication among students becomes livelier when they assume digital personae. Anthropologists and sociologists see the virtual world as a laboratory for…

The study of discourse genres as social action has steadily displaced more traditional views of genre, proposing the organic and ecological model that any consistent pattern of response to a recurrent rhetorical situation might constitute a genre. Observation of the life cycles of genres as transient social events can occur in a classroom using…

Outlines a model for distance collaboration between business writing classrooms using network technology. Discusses ways to teach national and international audience awareness, problem solving, and the contextual nature of cases. Discusses goals for distance collaboration, sample assignments, and the pros and cons of network technologies. (SR)

Presents accounts of two teachers using electronic portfolios. Relates how moving peer reviews and explanatory papers from manila folders to electronic portfolios helped students become more aware of peers as audience. Describes the unsettling effect of students who chose to invest their energy in dynamic online dialogs rather than in the…

Various authorities outline the benefits of collaboration in the form of classroom writing groups in learning certain writing skills. Collaboration promotes interaction, dialogue and negotiation between reader and writer. Whether the collaboration resides in interior dialogue or communal discourse or both, collaborative discourse can enable the…

A political science professor at James Madison University (VA) constructed a Web page to support an undergraduate course in government. This article defines Web-site goals and audience, reviews other sites, and discusses organization of Web links and technical choices for HTML editor, page layout and use of image, audio, and video files. Stresses…