Competition in the virtual reference market got really hot this past summer. Recent developments in virtual reference offerings suggest the market is much more dynamic than most people would have imagined a short time ago. With Google's acquisition of Meebo and its subsequent decision to shut down the chat widget service, many libraries scrambled…

With virtual library services increasing, public services librarians may find themselves with questions such as: What instant messaging services (IM) are available? Which IM service would best suit my patrons' needs? Which IM service best suits my library's technology profile? This column describes the features and functionality of major instant…

In this article, we present a co-adaptive design approach named TE-Cap (Tutoring Experience Capitalisation) that we applied for the development of an assistance environment for tutors. Since tasks assigned to tutors in educational contexts are not well defined, we are developing an environment which responds to needs which are not precisely…

Collaborative learning environments provide a set of tools for students acting in groups to interact and accomplish an assigned task. In this kind of systems, students are free to express and communicate with each other, which usually lead to collaboration and communication problems that may require the intervention of a teacher. In this article,…

PowerPoint, the widely-used slide-show software package, is finding increasing currency in lecture halls and classrooms as the preferred method of communicating and presenting information. But, as Adams [Adams, C. (2006) "PowerPoint, habits of mind, and classroom culture." "Journal of Curriculum Studies," 38(4), 389-411] attempts to show, users…

With the rapid advances in technology, several online learning tools come onto the stage. Being an online learning delivery tool to support a full range of teaching and learning activities conducted by educational institutions Moodle facilitates online content creation and collaboration by entailing various social and communication tools that…

The development of inquiry and project-based materials is challenging in many ways, not the least of which is the design of supports for teachers implementing such materials. We report on the design of educative and just-in-time teacher supports for an online project-based unit in ocean science. The teacher supports were visible as tabs on the…

Like any infrastructure technology, Virtual World (VW) platforms provide affordances that facilitate some activities and hinder others. Although it is theoretically possible for a VW platform to support all types of activities, designers make choices that lead technologies to be more or less suited for different learning objectives. Virtual World…

Since 2002 the "Zurich E-Learning Certificate" offers lecturers and academic staff from the three main universities in Zurich the possibility to take part in a professional development program which supports the acquirement of eCompetence. The program is the result of a cooperation between the University of Zurich (UZH), the Swiss…

Online and face-to-face courses are often viewed and studied as two distinct worlds, but the social field of the teacher who teaches them may well include both, and both the teacher and the courses he or she teaches may be transformed by the movement from one environment to the other. Susan Lowes explores this two-way interaction between…

Built on the foundation of four years of research and implementation of mobile learning projects (m-learning), this paper provides an overview of the potential of the integration of mobile Web 2.0 tools (based around smartphones) to facilitate social constructivist pedagogies and engage students in tertiary education. Pedagogical affordances of…

Presents basic facts and issues about using desktop video communication (DVC) in education. Discusses DVC's virtual "face-to-face" interaction; costs and quality of DVC software; the Internet Protocol (IP) address; types of Internet access; bandwidth; digital cameras; and the need for careful consideration and planning. (AEF)

Two contrasting additions to the online audio market are reviewed: "iVocalize", a browser-based audio-conferencing software, and "Skype", a PC-to-PC Internet telephone tool. These products are selected for review on the basis of their success in gaining rapid popular attention and usage during 2003-04. The "iVocalize" review emphasizes the…

We present COLLECT-UML, a constraint-based intelligent tutoring system (ITS) that teaches object-oriented analysis and design using Unified Modelling Language (UML). UML is easily the most popular object-oriented modelling technology in current practice. While teaching how to design UML class diagrams, COLLECT-UML also provides feedback on…

Sophisticated software such as Virtual Learning Environments (VLEs) are rapidly being deployed by universities. Despite widespread use of such systems, experience shows that there is frequently poor pedagogic development, leading primarily to use of VLEs as electronic document repositories rather than as online learning systems in which the…