As with the responses to the COVID-19 crisis, technology has a critical role to play in enhancing the resiliency of education systems. The urgency of developing responses highlighted the limitations and consequences of a technological solution that is not complemented with supportive policy and investments in capacity for all the actors:…

This paper describes the functionality, scalability, and cost of implementing and maintaining a suite of open source technologies, which have supported hundreds of thousands of learners in the past year, on an information technology infrastructure budget of less than US$10,000 per year. In addition, it reviews pedagogical opportunities offered by…

This paper presents a role-play exercise and assignment that provides an active learning experience related to the system investigation phase of an SDLC. Whether using waterfall or agile approaches, the first SDLC step usually involves system investigation activities, including problem identification, feasibility study, cost-benefit analysis, and…

Massive open online courses (MOOCs) and public and private cloud communities continue to flourish in the field of higher education. However, MOOCs have received criticism in recent years and offer little benefit to students already enrolled at an institution. This article advocates for the collaborative creation and use of institutional, program…

As familiar and widely used elements of second language pedagogy that can be leveraged in interesting new ways through the use of digital technology. The focus is on a set of affordances offered by Google Drive, a popular online storage and document-sharing technology. On the assumption that dynamic collaboration with peers, teacher feedback, and…

On a district-wide professional development day, a consultant presents to an auditorium of 250 teachers and conducts follow-up sessions with smaller groups throughout the day. The event is chock-full of information, and the teachers feel good about the resources and skills they have learned. The consultant departs at the end of the day knowing she…

This article deals with e-learning by focusing on the perceptible tension between ICT and Education. It calls for the implementation of a supple platform within higher education community in the new era of ICT. A personal experience and the analysis of different approaches are used in dealing with the issues. The choice of Moodle as a case study…

Most communicators are not giving up print or other traditional media. But they recognize that social media has quickly become an important channel for the audiences they want to reach. Social media adds texture and complexity to the marketing mix. To take advantage of social media, it pays to be nimble. Independent schools' communicators…

A major difficulty facing IT departments is ensuring that the projects and activities to which information and communications technologies (ICT) resources are committed represent an effective, economic, and efficient use of those resources. This complex problem has no single answer. To determine effective use requires, at the least, a…

Cloud computing technologies although in their early stages, have managed to change the way applications are going to be developed and accessed. These technologies are aimed at running applications as services over the internet on a flexible infrastructure. Microsoft office applications, such as word processing, excel spreadsheet, access database…

In response to an exponential growth in enrolments the "Tutorial Support Management" (TSM) model has been adopted by Open Universities Australia (OUA) after a two-year project on the provision of online tutor support in first year, online undergraduate units. The essential focus of the TSM model was the development of a systemic approach…

Web-based productivity tools help people collaborate, communicate, and save time--and the good news is most are free. This article presents five good strategies for using web-based productivity tools: (1) Clean out your inbox and focus your professional development with RSS; (2) Share your documents online with wikis or online productivity…

Educational technology integration in higher education consumes enormous resources but with little evidence of efficacy, due in large measure to lack of vision and a cohesive strategy. Instructors perceive formidable technical skills in undergraduate students, untapped in an instructional role, but this may be unfounded. This article proposes a…

This essay examines three issues that emerge from the literature on computer-mediated instruction and from the experience of teaching online oral communication courses: (1) To what extent can online courses realize economies of scale to reduce cost and increase enrollment? (2) What productive potential does tracking and monitoring online…

Presents a framework for developing technology-mediated interinstitutional relationships for collaborative telelearning. Uses experiences of interinstitutional relationships to illustrate how the framework can be used to both guide the design of new and the assessment of existing relationships. Discusses costs and benefits of interinstitutional…