By the time Superstorm Sandy struck New Jersey in late October 2012, Kathy Corbalis, executive director of communications and college relations at Atlantic Cape Community College, and her team were battle-tested. In the 15 months before the hurricane, the college experienced two bomb threats via Twitter, a lockdown due to gunfire, an on-campus…

Competition in the virtual reference market got really hot this past summer. Recent developments in virtual reference offerings suggest the market is much more dynamic than most people would have imagined a short time ago. With Google's acquisition of Meebo and its subsequent decision to shut down the chat widget service, many libraries scrambled…

As one of the top U.S. choices for international students, the University of Illinois at Urbana-Champaign has a solid reputation in China and a history of educating Chinese students that goes back more than a century. But the university did not realize until last June that its nickname in China is the "Cornfield Ivy" and that Chinese…

The "cyberinfrastucture" is a broad informational network that entails connections to real-time data sensors as well as tools that permit visualization and other forms of analysis, and that facilitates access to vast scientific databases. This multifaceted network, already a major boon to scientific discovery, now shows exceptional promise in…

Increasing instructor-student interactions and improving support personnel interventions with students positively affects their academic performance, retention, and graduation rates. This article discusses the Grade Performance Status (GPS) which is Northern Arizona University's new online, academic early alert tool for increasing instructor…

In November 2008 the Sloan Consortium published "Staying the Course: Online Education in the United States." This study produced survey statistics relating to enrollments in online courses. The study confirmed what most administrators and faculty members already suspected: the growth of online higher education continues to be astounding;…

While not a brand new phenomenon, online social networking sites continue to be exceedingly popular and seem to be where students spend much of their time. Not only are participants blogging, texting, chatting, sharing files, gaming, and existing virtually online, they also are forming communities and new cultures and exhibiting new informational…

Despite the hype, IP convergence does not happen overnight. Navigating the IP convergence market is not easy. Some network equipment makers are taking traditional voice over IP (VoIP) product lines and rebranding them as unified communications offerings. But beware: While closely related, VoIP and UC are not the same. Generally speaking, VoIP…

Social networking sites cast a wide net, not only in the sheer number of sites that exist on the Internet but also in terms of their application and usefulness. The last column, in "PSQ" v.4 (3), examined sites that could assist professionals with outreach, networking, and collaboration. In this second column dedicated to social networking sites,…

Now more than ever, campus safety is of paramount importance. A reliable emergency mass notification system is one way to ensure the safety of constituents, and Brandeis University (MA) recently invested in a system that does the job. In this article, the author interviews John Turner, the school's director of networks and systems. Turner…

Too often, when child care center directors turn their attention to enhancing management skills, or connecting with someone who understands the day-to-day demands of the job, they are pulled back to the immediate needs of running their programs. Directors, often masters of multitasking, are increasingly turning to web-based technology to manage…

Wikis and blogs may be today's Web 2.0 darlings, but forward-looking institutions are going after the next big thing: collaboration in real time. As mainstream technology has advanced and the cost of web conferencing has dropped, a growing number of institutions are finding creative ways to achieve synchronous collaboration. What's more, the…

This paper outlines a model for online course design aimed at the mainstream majority of university academics rather than at the early adopters of technology. It has been developed from work at Coventry Business School where tutors have been called upon to design online modules for the first time. Like many good tools, the model's key strength is…

Examines copyright issues surrounding media workers quoting and using sources obtained from computer networks, bulletin boards, and electronic mail. States that some recent legal cases and the Clinton Administration are beginning to address the issue of copyright in cyberspace, but that media workers are moving in uncharted waters when they quote…

Provides an overview of the Gulfnet Academic network, set in the context of development in Saudi Arabia and the establishment of King Abdulaziz City for Science and Technology (KACST). Goals and objectives of KACST are presented, Gulfnet members in the Gulf States are listed, and Gulfnet management, services, and facilities are discussed. (JKP)