The National Computing Centre (NCC) has developed an interactive video training system for the Scottish Police College to help train police supervisory officers in crowd control at major spectator events, such as football matches. This approach involves technology-enhanced training in a group-learning environment, and may have significant impact…

Discusses the development of Minerva, a command-and-control training simulator that uses a multimedia computer network to exercise senior decision makers in crisis management at the Metropolitan Police Service (London). Examines the learning environment, programs, performance reviews, training scenarios, and technology. (AEF)