Enterprise Resource Planning and Customer Relationship Management are becoming important topics at the university level, and are increasingly receiving course-level attention in the curriculum. In fact, the Information Systems Body of Knowledge specifically identifies Enterprise Architecture as an Information Systems-specific knowledge area. The…

Ashley Baker was fed up and ready to strike out on her own and cut her own path. New salon policies aimed to eat away at her profits were forcing her to start her own business. As Ashley and her husband refurbished a downtown storefront to house her shop, she starts planning for the operational side of her new venture. Ashley is in search of an…

In the process of textbook management of universities, the flow of storage, collection and check of textbook is quite complicated and daily management flow and system also seriously constrains the efficiency of the management process. Thus, in order to combine the information management model and the traditional management model, it is necessary…

Because MOOCs bring big data to the forefront, they confront learning science with technology challenges. We describe an agenda for developing technology that enables MOOC analytics. Such an agenda needs to efficiently address the detailed, low level, high volume nature of MOOC data. It also needs to help exploit the data's capacity to reveal, in…

Whenever thousands of users need to connect seamlessly to a vast number of online resources, identity management (IDM) becomes a critical capability. Although several products on the market can deliver a robust identity management solution, there is no one-size-fits-all. Identity management requires business processes and a supporting…

Given the pace of innovation, not only in the gadget market but in how social media is changing society, the future isn't what it used to be, which is to say, it is not that far off, out of reach, and "gee whiz" tomorrow. The planning horizon has moved closer than ever. And far-off eventualities are here and gone before you know it. In this…

This article describes a recently introduced module at University College Dublin School of Information and Library Studies (SILS), entitled "Information Architecture: Designing the Web." The module provides students with a realistic experience of how information architects apply their skills to produce usable web sites, via a project to…

When staff at the Wisconsin State Law Library began compiling a wish list for a new website, the topic of a new domain name came up almost immediately. Their old website was located at http://wsll.state.wi.us. Spelling that relatively complex domain over the phone day after day provided the impetus to explore other options. Whatever domain name…

The education sector remains abuzz with cost-cutting expectations despite pressures to increase services. Automation of costly manual tasks could save funds for many of these institutions, specifically in data protection. The IT departments of schools and universities can take advantage of a proven cost-savings opportunity in data protection that…

In April, Asia officially ran out of Internet Protocol (IP) version 4 addresses--the computer equivalent of running out of telephone numbers. Over the next couple of years, the rest of the world will also run dry. Yet, unlike the Y2K bug that had some people convinced the sky would fall, this particular problem is generating little more than tired…

Most UK universities can trace their current management information systems back to significant investments made in the 1990s, largely fuelled by concerns about the millenium bug and a change from character interfaces to graphical user interfaces following the introduction of the personal computer. It was during this period that institutions also…

The need, use, benefit and potential of e-portfolios have been analysed and discussed by a substantial body of researchers in the education community. However, the development and implementation approaches of e-portfolios to date have faced with various challenges and limitations. This paper presents a new approach of an e-portfolio system design…

Many e-learning service systems fail. This is particularly true for those sponsored by joint industry/university consortia where substantial economic investments are required up-front. This article provides an industry/university consortia reference model validated through experiences with the 8-year-old Teradata University Network. The reference…

As libraries face a veritable explosion of electronic resources and as the interconnectedness of print and online resources becomes increasingly complicated, many librarians are challenged to find efficient and cost-friendly ways to manage these resources. In this article, the authors describe how a team of people from various library departments…

No school is an island; it is a part of a continuum or a pipeline of institutions which together form an educational pipeline through which groups of students pass. To turn a body of data into useful information for knowledge-based decision-making at any level, data must be collected, organised, analysed and reflected upon. The purpose of this…